Data Analyst Job at Carrier Klimatechnik GmbH
Date Posted:
2022-12-12-08:00
Country:
United States of America
Location:
CADMN: FS Kidde Detector 6901 West 110th Street, Minneapolis, MN, 55438 USA
Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.
About this role
Det-Tronics has been providing proven flame detection, gas detection and hazard mitigation systems for high-risk processes and critical industrial operations worldwide since 1973. The company designs, manufactures and commissions certified SIL 2-capable flame and gas detection solutions. Det-Tronics products carry performance and safety certifications from globally recognized third-party testing agencies and approval bodies.
A leader in fire and gas safety systems, Det-Tronics is part of Carrier, a leading global provider of innovative HVAC, refrigeration, fire, security and building automation technologies.
We are looking for a Data Analyst to join our team. This role will be responsible for analyzing data implementing and maintaining databases, identify areas to improve efficiency and automation of processes to improve the efficiency, accuracy and effectiveness of the global team. This role includes responsibility to create best practice reports based on data mining and analysis, identify trends and opportunities for growth. This requires a clear understanding of the business needs and customer requirements, structure of the ERP and CRM systems. This position works directly with customer service specialists and the sales team on data issues and analysis and is responsible for problem analysis, communication and resolution.
Key Responsibilities
- Ensure accuracy and timely updates of customer data, customer product access, customer discounts, product pricing, and alignment with the JD Edwards ERP system.
- Manage company product pricing at part number level for customers by analyzing costs and using input from product line managers.
- Extract customer and sales data for periodic and episodic distribution to key stakeholders
- Create an infrastructure of data governance to ensure that Det-Tronics has processes, tools, and systems to keep our data clean. Create and circulate standard work documents to ensure consistent outputs for processes – both frequently and infrequently used.
- Analyze current pricing, discounting, and approval processes and recommend and implement standardization, automation, and new tools wherever possible and required.
- Create dashboards and reports for daily, monthly, and quarterly periodic bookings and sales by product, product type, customer, customer type, country, region, segment, etc. Generate trend-charts/visualization, draw conclusions and make projections for management review.
- Identify and represent the needs of the Commercial team with the requirements and implementation teams deploying new CRM, eCommerce, and eBilling tools.
- Inculcate the use of Carrier Excellence (CE) tools, including VSM, Kaizen, Process Maps, and RAILs, to drive positive change.
- Meet and exceed the organization's KPIs and align with organizational strategies.
Required Qualifications
- Bachelor’s Degree
Preferred Qualifications
Other qualifications you may have that would be beneficial in this role include:
- 2+ years of experience working on data management and/or data standardization initiatives
- 1+ years of experience with ERP systems (JD Edwards, SAP, Oracle, others), Query tools, CRM tools (SalesForce DC, others), eCommerce/electronic order entry platforms, analysis/visualization tools (PowerBI, others).
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1+ years of experience training end-users on new reports and dashboards.
- 1+ years of experience working in a customer service role
- High degree of proficiency with Microsoft Office – Excel, Word, PowerPoint.
- Ability to work with stakeholders to capture requirements and assess potential risks.
- Demonstrated experience in handling large data sets and relational databases. Ability to generate reports from single or multiple systems using business intelligence and reporting software. Basic knowledge of statistical concepts.
- Ability to present reports, conclusions, and recommendations in a clear, concise, and unambiguous manner, both orally and visually
- A high degree of proficiency in organizing data sets, information, files, and folders for fast and easy retrieval.
- Providing technical expertise in data storage structures, data mining, data cleansing, and troubleshooting the reporting database environment and reports.
- Ability to analyze existing tools and databases and provide software solution recommendations.
- Self-motivated individual that continually seeks growth and development for themselves and their teams.
- Ability to work well independently and cross-functionally as part of an established and growing team.
- Ability to build effective working relationships, influence and problem-solve complex issues.
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Carrier is An Equal
Opportunity/Affirmative
Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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