Data Analyst - II Job at Apidel Technologies LLC
Responsibilities:
- Executes customer data synchronization across various systems to create and maintain seamless customer experience
- Identify and troubleshoot discrepancies in customer profile information using a combination of defined processes, research, and critical thinking
- Works with team, business reps and IT stakeholders to develop standardized methods to process array of unique scenarios that may be encountered
- Perform cross-system data analysis to drive customer data mapping and realignment exercises
- Provide frequent productivity/status updates to key stakeholders via written communication or verbal forums
- Deliver information or process gap feedback to business and IT teams for investigation and decision making
- Support the Resource Design Center team with any new tasks or projects deemed necessary to carry out business critical functions
Qualifications:
- Minimum Educational Requirement: Relevant college degree(BS degree) in a related discipline, such as Business, Management, Information Systems or Data Sciences,
- 5 + years’ work experience with data management, process documentation, and complex problem solving
Knowledge and skills
- Strong knowledge of best practices in data management
- Process documentation and improvement
- Exceptional communication skills: listening, interpersonal, verbal and written
- Strong data mining, analytical and problem solving skills
- Highly detail-oriented, with ability to summarize key points of information
- Proficient with Microsoft Office (must be highly skilled with Excel), CRM, enterprise systems
Personal Attributes
- Resourceful
- Critical thinker; able to determine root cause based on available information
- Self-starter with sense of ownership and accountability
- Ability to work in dynamic, evolving environment
Job Type: Full-time
Pay: $45.00 - $47.00 per hour
Schedule:
- 8 hour shift
- Day shift
Experience:
- Data analysis skills: 3 years (Required)
- Sales and marketing: 3 years (Required)
- enterprise systems: 3 years (Required)
- CRM software: 3 years (Required)
Work Location: One location
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