Dental Front Desk/support Job at HillandaleSmiles
HillandaleSmiles Silver Spring, MD 20903
Dental Front Desk Receptionist/Support
Friendly dental office in Silver Spring MD, is seeking a motivated, reliable, customer-service oriented team member for a full time position. This person will perform job duties in a timely, efficient and organized manner to ensure quality and excellent patient care.
The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Answer phone, direct phone calls and take messages
- Schedule patient appointments (follow-up/reschedule/confirm)
- Enter patient information into the electronic dental record system
- Collect co-pays, co-insurances, deductible
- Ensure patients understand their financial responsibility for services
- Confirm all patient paperwork is reviewed, signed, and dated
- Maintain a neat, clean, organized, work area
- Confirming appointments
- Pulling Patient Charts
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person
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