TITLE: Department Manager- Property Care & Flower Gardens

DEPARTMENT: Maintenance

LOCATION: Bridgehampton, NY

COMPENSATION: $95,000-$125,000 plus

POSITION TYPE: This is a full-time, year-round career opportunity in a fast paced, growing and creative environment.

COMPANY OVERVIEW: This is an exciting time to be joining Marders. Our commitments, which include safety, integrity, client first approach and diversity & inclusion are the root of our culture which helps drive the success of our business.

Marders is one of the most multi-faceted businesses on the East End of Long Island. At Marders we don't just plant trees. We design, build and maintain landscapes that fit individuals and that enhance their properties.

Marders offers an excellent compensation plan that includes medical, dental, vision, 401K, PTO and wellness benefits.

ROLE SUMMARY AND KEY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:

LEADERSHIP AND MANAGEMENT

Senior Management Participation

• Participates as an active and contributing member of the Senior Management Group and other sub-groups as appropriate.
• Maintains a constructive and highly interactive relationship with the other departments to maximize sales, value and streamline efficiencies & communication, including but not limited to:
• Accounting on budgeting, monthly and annual reporting, reforecasts, etc.;
• Human Resources on employment related issues.

Goal Setting

• Assists in the establishment and implementation of Company organizational strategies, goals and objectives to ensure efficient operations.
• Create and implement a Company Property Management Manual that establishes standardized policies and procedures and Best Practices applicable to each project and the organization as a whole.
• In conjunction with the Strategic Business Plan, works with the asset managers, property managers, and creative/leasing teams to establish written goals and objectives relative to properties.
• Establishes written objectives/strategies with individual property managers relative to each property.
• Provides guidance and motivates property managers to obtain results, both at the property level and at the management office.
• Monitors all of the above to ensure consistency with expectations.

Employment Process

• Manages all property management staff.
• Assists the property managers in selecting employees for the property care department.
• When hiring property managers, check references and effectively coordinate the interviewing process.
• Takes appropriate action, when necessary to reward, reprimand or terminate property managers with HR.

Training

• Builds & Leads orientation, benchmarks and training of property managers.
• Trains property managers on Company policies and procedures, Best Practices.
• Ensures that all employee training needs are assessed, and necessary training programs are designed and implemented to meet staff requirements.
• Evaluates and approves any outside training for property managers.

Performance Management

• Be aware of all material property management issues.
• Through continuous property visits/property inspections and quarterly review meetings, assesses and communicates property manager performance against Strategic Business Plan goals.
• In accordance with Company’s policies, reviews all established goals and objectives with property managers in a timely manner.
• Evaluates property managers, counsels and recommends areas for improvement.
• Makes annual salary recommendations based on overall performance ratings for property managers, and reviews and approves property managers’ salary recommendations for the management office staff.

Communications

• Effectively communicates in both verbal and written format.
• Conveys essential information concisely and in a timely manner throughout the organization, as appropriate.
• Facilitates clear and concise communication by property managers directly to asset management and senior management, and vice versa.

RESOURCE TO PROPERTY MANAGER

• Supports the property managers in the accomplishment of their goals and objectives through the application of daily oversight, forecasting schedule and weekly touch base. Documenting all incidents and holding quarterly reviews.
• Provides continuing training to the property managers by sharing knowledge.
• Supports and assists property managers in solving property operating issues.

OPERATIONS

• Effectively manages and leads property managers, and all admin office staff.
• Ensures that all property management offices are properly staffed and operated effectively in accordance with Company standards.
• Works closely with property management administration professionals in the implementation of Company’s policies and procedures, Best Practices.
• As appropriate, approves disbursements that exceed the property managers’ approval authority.
• Ensures regulatory and local law compliance.

Budget/Fiscal

• Reviews and approves the annual budgets for the property management department and prior to submission to asset managers for fiscal approval.
• Monitors the property managers’ performance relative to the Strategic Business Plan strategies and the related budgeted goals and objectives.
• Supports the property managers in their efforts to manage operating expenses and major delinquency problems.
• Responsible for each property manager receiving the proper level of accounting services from the Company accounting group.
• Work closely with Company Accounting to ensure all reporting and billing is done on a timely basis.

• Be involved in the fall and spring reforecast (budgets) process, ensuring timelines are met and accuracy and standardization in reporting, as outlined in the Company Best Practices