Principal Duties and Responsibilities may include:

• Perform bookkeeping duties including posting, balancing, and reconciling deposit related transactions and filing deposit related records.
• Provide phone customer service to retail customers and bank employees pertaining to deposit related banking operations and electronic banking products.
• Assist with error and problem resolution.
• Perform report printing duties and deliver reports to internal departments. Prepare customer notices and statements for mailing.
• Verify / audit various reports. Monitor official checks for signing limits of bank employees.
• Reconcile official check general ledger accounts.
• Process corrections and returns of non-posted transactions and finalize overdraft decisions in system software. Print and send customer notices.
• Operate image scanning equipment and process qualified returned deposit items and deposited foreign checks.
• Complete consumer credit verifications and verifications of deposit.
• Perform system data entry and file maintenance on customer accounts as needed.
• Sort and deliver mail and interoffice correspondence as required.
• Review and reconcile incoming and outgoing wire transactions and maintain master wire log.
• Perform various audit duties including review of posted entries, new debit card account information and system file maintenance for accuracy.
• Perform deposit document scanning duties.
• Perform research requested by internal departments and external agencies.
• File and maintain records of returned-undeliverable mail.
• Provide coverage for a variety of Deposit Operations / Customer Solutions duties upon request as department needs demand.
• Prepare special reports and perform special tasks and duties upon request.

Job Knowledge, Skills and Abilities: (Competencies)

• Possess good computer skills and knowledge of basic Windows and MicroSoft Office products
• Knowledge of back-room item processing and banking operations
• Knowledge of image scanning proof operations
• Knowledge of ATM/Debit Card processing
• Knowledge of electronic banking products
• Knowledge of Fiserv data processing
• Knowledge of the ACH (Automated Clearing House) system and item processing
• Accounting background, knowledge and experience, preferred
• Detail oriented and team player
• Ability to exhibit an understanding of, and compliance with, applicable federal and state banking laws and regulations pertaining to deposit related banking operations, and/or have and obtain the ability to acquire, as a prerequisite position.
• Language Skills - Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence in a professional manner. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Mathematical Skills - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
• Reasoning Ability – Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
• Computer Skills - Basic computer skills required.
• Customer Service Skills - Manage difficult or emotional customer situations; Responds promptly to customer needs.
• Interpersonal Skills - Maintains confidentiality.
• Oral Communication - Speaks clearly, persuasively and courteously in positive or negative situations.
• Attendance/Punctuality - Is consistently at work and on time.
• Dependability - Follows instructions, responds to management direction.
• Knowledge and experience level of Ixonia Bank’s products, new accounts, checking and savings, certificates of deposit and safe deposit box procedures.

Experience

• High School diploma and/or general education degree (GED). At least one (1) to (2) year(s) of accounting experience preferred, CSR I and/or, bank operations experience preferred. Knowledge of Ixonia Bank products preferred.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)