DESKTOP ENGINEER (System Analyst) - Range 16 / NON Job at Municipality of Anchorage
Open to the general public and any current Municipal employee.
This is a non-represented position (no union affiliation) and is subject to the current provisions of the Personnel Rules of the Municipality of Anchorage.
DEPARTMENT: Information Technology
HOURS OF WORK: Monday through Friday; 8:00 am to 5:00 pm and rotating on call schedule
LOCATION: 632 W 6th Avenue
Under general direction ensure the stability, integrity, and efficient operation of the in-house information systems that support core organizational functions. Monitors, maintains, supports, and optimizes all Microsoft Windows clients and associate operating systems. Installs and configures commercially available software to meet business requirements. Monitors system performance for accuracy and efficiency, and recommends technical upgrades. Interfaces with business users of new or existing systems to identify challenges and document opportunities for improvement. Communicates those challenges and improvement opportunities as well as proposes solutions or work-arounds that assist the business in meeting efficiency goals. The Desktop Engineer will apply analytical, and problem-solving skills to help identify and resolve issues in order to maximize the benefit of IT systems investments. This position is responsible for the operation and configuration of system tools for management of the Microsoft Windows Desktop infrastructure, application packaging and desktop compliance. Identifies and documents business needs. Elicits and documents functional requirements and provides input and feedback into system. Identifies and documents current and proposed future workflows cooperatively with the business. Performs other duties as assigned.
OR
Associate's degree in Computer Science, or related field and six (6) years of experience in the field related to the position.
OR
Bachelor's Degree in Computer Science, Business Administration or related field, and four (4) year of experience in the field related to the position.
OR
Master’s degree in Computer Science, Business Administration, a related discipline and two (2) years of experience in the field related to the position.
Must possess current State of Alaska driver's license by the time of hire.
Satisfactory Criminal Justice Information System (CJIS) background check with in 6 months of hire.
Preferences:
Knowledge and competency with configuration and management of the OIT Desktop Compliance suite. Knowledge and competency with Microsoft .NET and PowerShell. Knowledge of Microsoft Windows (workstation) and Microsoft Active Directory. Microsoft Office suite. Computer cabling tools, voice/data/equipment cables, computer workstations, printers, scanners. Android or IOS based mobile devices.
If selected for hire, the appointment in this position will be conditional based upon a satisfactory Municipal Employment Office conducted background check. A background check encompasses criminal history, verifying education, and verifying dates of employment.
If selected for hire, appointment in this position will be conditional based upon the submission of a current copy of the applicant's Alaska driver's license and a current (dated within 30 days from date requested) copy of his/her Department of Motor Vehicle driving record, including a driving record from previous states if the Alaska driver's license was first issued within one year prior to application, documenting an acceptable driving history. The processing fee(s) are the responsibility of the selected applicant. For information on acceptable driving history, please refer to the MOA Driving Conviction Guidelines. (Download PDF reader)
All required licenses or certifications must remain current for the duration of employment.
Military Service Interview Preference:
Veterans or who wish to be considered for interview preference as permitted in Municipal Personnel Rules 3.30.031 D must attach to the application a copy of their DD Form 214, DD Form 256, NGB Form 22, or a letter from the US Department of Veterans Affairs recognizing the person as a veteran. The attached documentation must show an honorable discharge or general (under honorable conditions) discharge. The minimum qualifications of the position must be met for preference consideration.
The Municipality of Anchorage is an employer of National Service. Please be sure to include any volunteer work with AmeriCorps, Peace Corps, or other national service programs on your application in the work history portion.
Application Process:
Once applicants click the "Apply" link underneath the header section of a vacancy announcement, they will be directed to the www.GovernmentJobs.com website to log into their existing account (or to create an account) of their application profile. Applicants will create or review their profile, make any updates necessary, and submit their application from their personal account. NOTE: The GovernmentJobs website and applicant's profile accounts are not administered by the Municipality of Anchorage . For technical assistance or customer service regarding an account profile, applicants may contact the GovernmentJobs customer support line at 1-855-524-5627.
For general questions regarding Municipal vacancy announcements or the employment process with the Municipality of Anchorage, applicants may contact the Human Resources Department at (907) 343-4447 during regular business hours of Monday through Friday 8:00 a.m. to 5:00 p.m., Alaska Standard Time.
For information regarding requests for reasonable accommodations related to employment under the Americans with Disabilities Act, please contact the Municipality of Anchorage ADA Coordinator at (907) 343-4571.
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