Desktop Support Analyst Job at Long Finch Technologies
Job Title: Desktop System Administrator
Location: Boston, MA Onsite
Duration: Full Time
Job Description
Imaging, Build, Deployment, Service Now.
Handling SR, Incidents from Service Now.
Good Communication skills.
Well versed in Trouble Shooting skill, Laptop Repairs.
Roles & Responsibilities
- Install, upgrade, support and troubleshoot Windows 7, 8,10 ,Linux and MAC OS
- Experience in Microsoft Office and other desktop applications
- Install, upgrade, support and troubleshoot for printers, computer hardware, mobile devices (iPhone and Android) and other authorized peripheral / equipment
- Good understanding of hardware peripherals and troubleshooting in laptop and desktop
- Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment
- Performs remedial repairs on computers, laptops, printers and any other authorized peripheral equipment
- Customize desktop hardware to meet user specifications and site standards
- Performs work in compliance within specified warranty requirements
- Returns defective equipment/parts to maintenance inventory, document customer repairs, maintains, and restock assigned parts inventory to insure proper spare parts levels
- Develop trends by monitoring and analyzing incoming calls, problems and service Requests
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
COVID-19 considerations:
Vaccinated
Experience:
- Desktop support: 4 years (Required)
- Intune: 2 years (Required)
- Windows: 1 year (Preferred)
Work Location: On the road
Speak with the employer
+91 8622560292
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