Desktop Support Technician (Backfill - 2 Days Per Week) Job at Impel Integrated Tech Services
Impel Integrated Tech Services Charles City, IA
Immediately Hiring Desktop Support Technician L-1 (Two Days Dispatch On Call Basis – 10 Plus Tickets Per Month) Charles City, IA 50616 at $30-$35/HR |
Please call Carlos Rivera at ph: (832) 426-2655 if you have any question.
Location:
- Charles City, IA 50616
Pay Rate:
- $30-$35/HR (depending on previous experience)
Schedule:
Mon, 05/15/2023 & Tue, 05/16/2023
08:00 AM
Scope of Work Requirements:
Hiring Desktop Support Technician for an ongoing site. Currently, we are offering two days dispatch per week. Staring this Mon, 05/15/2023. Please read the below given scope and apply only if you are available for the on call dispatch. Selected tech would become our primary site for this location.
General Responsibilities:
Provide first/second level contact and problem resolution for customer issues.
- Work with Third Party Vendors to remediate complex AV issues as needed.
- Provide timely communication on issue status and resolution.
- Maintain ticket updates for all reported incidents.
- Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
- Should have basic knowledge of Mac operating system, to support Apple pc users.
- Install, upgrade, support and troubleshoot for printers, computer hardware.
- Performs general preventative maintenance tasks on computers, laptops, printers.
- Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
- Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
- Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
- This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned
Job Type: Full-time
Pay: $30.00 - $35.00 per hour
Schedule:
- 8 hour shift
COVID-19 considerations:
NO
Experience:
- IT support: 1 year (Preferred)
Work Location: On the road
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