Purpose
Increase organizational revenue by identifying profitable business opportunities, providing strategic direction, and developing long-term business growth strategies. This person will recommend ways to improve operations planning, attend meetings with clients, and notify partners of key business developments. This person should be able to assess business risks by analyzing financial and economic data, have a strong business acumen and an in depth knowledge of the organization and its offerings. This person will have an active role in day-to-day operations of the Business Development Department while executing the developed long-term business growth strategies.

Essential Functions*

• Recruit and develop top-level talent growing department capabilities. Provide employee objectives, training and assignments that are aligned with business needs and individual abilities. Provide mentoring and coaching to maximize employee performance and growth. Leverage customer and peer feedback in providing employees with formal performance appraisals.
• Collaborate with other leaders at TRC to continuously improve business and testing processes for accuracy and timeliness. As needed, update and/or create ISO 9001 and 14001 documents, ensuring department compliance is maintained and supporting audits.
• Collaborate with customers and TRC team members to improve service and grow business through work planning, benchmarking, progress/performance reviews and resolution of issues.
• Serve on cross-functional team responsible for reviewing new customers, pricing, potential customer complaints, testing incidents and gaining agreement on appropriate team response to non-standard pricing decisions.
• Explore, recommend, and direct revenue and cost optimization strategies that improve efficiencies and maximize profitability.
• Collaborate with TRC CA to support any supplemental BD initiatives as needed.
• Directly responsible for the delivery of annual financial targets related to Business Development. Participatory responsibility for the annual TRC financial targets.
• Partner with Advanced Mobility, Laboratory Performance Evaluation and Road Performance Evaluation to help identify strategic opportunities to focus BD resources, develop strategic partnerships and manage their work in support of client needs.
• Lead periodic resource discussions (typically weekly) to clarify evolving assignments, ensure appropriate progress is being made, clarify priorities, balance work load across team members and provide assistance to overcome impediments.
• Demonstrate excellent communication, leadership, and problem-solving skills along with excellent interpersonal skills
• Establish and maintain strong relationships with clients
• Track new and emerging trends as well as remain up to date on industry and client trends
• Work with other business areas to ensure alignment of organizational goals as set by Senior Leadership
• Use data and analytics to inform decision making and provide a numbers-driven view to different facets of the business including client survey feedback.
• Develop budgets
• Build and expand the presence of the organization’s brand
• Partner with marketing / communications / GA?
• Identify and contact potential clients
• Direct all client relationship activities to ensure delivery of high-quality service. Set client service standards across the organization to ensure clients are satisfied – evaluate on a regular basis through client satisfaction surveys

*TRC Inc. is an equal employment opportunity employer and is willing to make a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job.
**Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Other Duties and Responsibilities (Non-Essential Functions)

• Respond to Senior Leadership as assigned with accurate and timely work to facilitate organizational needs
• Participate in a wide variety of special projects
• Support TRC Inc.’s Quality and EH&S (Environmental, Health, and Safety) efforts

Qualifications

• Master’s degree in Business preferred (majoring in Marketing, Communications, Analytics, or Public Relations), Bachelor’s Degree required, or equivalent years of experience
• Five years of relevant experienced preferred
• Interpersonal skills
• Demonstrated leadership skills
• Excellent communication skills
• Excellent computer skills
• Organizational and problem-solving skills
• Confident and industrious
• Valid Ohio driver’s license
• Ability to embrace change
• Ability to make independent and competent decisions

Working conditions

• Standard office, climate controlled environment
• Some travel is required

Physical requirements

• Must be able to remain in a stationary position for an extended period of time
• Ability to operate a computer and other office equipment
• Ability to communicate with customers and co-workers

It is the policy of TRC Inc. to provide equal opportunity in all areas of employment practices, without regard to race, color, religion, national origin, sex, age, disability, sexual orientation (LGBTQIA+), veteran status, or any other reason prohibited by law.

XJ6

Job Type: Full-time

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