Director, Global Applications Delivery Job at Bose
Job Description
The Director of Global Application Services main responsibility is to supervise all business applications, resources, and related activities. This individual is accountable for the strategy, management, planning, development and support of all Bose global business solutions and applications. This includes leading the technology direction for Supply Chain and Manufacturing, Customer Experience (B2C and B2B), Enterprise (Finance, HR, etc.) and other major business and customer facing business solutions.
The Director of Global Application Services role is to supervise and maintain the organization’s repository of software applications through standard processes and the appropriate staffing and management of a technical team. This individual will apply proven communication and problem-solving skills to guide and assist the user group on issues related to the design, development, and deployment of critically important information and software systems.
The Director of Global Application Services will plan, coordinate, direct, and design all operational activities of the application department, as well as provide direction and support for IT solutions that improve critically important business operations. The Director of Global Application Services will work closely with decision makers in other groups to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization.
RESPONSIBILITIES
Strategy & Planning
- Ensure that applications meet business requirements and systems goals, fulfill end-user requirements, and identify and resolve systems issues.
- Review and analyze existing applications effectiveness and efficiency, and then develop strategies for improving or leveraging these systems.
- Cultivate and disseminate knowledge of application-usage best practices.
Acquisition & Deployment
- Research and make recommendations on software products and services in support of procurement and development efforts.
- Evaluate new applications, systems software, products, and/or enhancements to existing applications throughout the enterprise.
- Collaborate with analysts, designers, and system owners in the testing of new software programs and applications.
- Analyze documentation and technical specifications of any new application under deployment or consideration to determine its intended functionality.
- Ensure that any new software integration into company systems meets functional requirements, system compliance, and interface specifications.
- Coordinate feasibility studies for software and system products under consideration for purchase, and give advice based on findings.
- Contribute to pre-testing phase of development by evaluating proposals in order to identify potential problem areas, and make the appropriate recommendations.
- Liaise with company’s software suppliers for prompt rectification of any problems or emergencies.
Operational Management
- Manage and provide direction for the application team in support of business operations.
- Liaise with network administrators and software engineers to assist with quality assurance, program logic, and data processing.
- Compile and maintain inventory of company software and systems assets and their corresponding contracts/agreements.
- Develop and communicate training and documentation for end users, hold clinics as necessary, and other user-related activities.
- Develop, distribute, and coordinate in-depth end-user reviews for modified and new systems or applications.
REQUIREMENTS
Minimum Qualifications:
- B.S. or B.A. degree in Business Administration, Management, Project Management, Computer Science, Engineering or related field
- Minimum of five years of experience leading complex IT environments including cloud environments.
- Fundamental understanding of web-based systems programming and development
- Demonstrated experience in leading cross-functional project teams
- Ability to adjust and set priorities to meet deadlines
- Ability to effectively manage staff
- Strong written and verbal communication skills, including presentation skills
- Strong persuasion and negotiation skills, including conflict resolution skills
- Ability to work effectively in a professional manner with technology staff, business stakeholders, end users, management, and others outside the organization
- Ability to work independently
- Self-motivated with ability to drive projects
- Experience managing budgets
Experiences:
- Strong Leadership Skillset
- Experience with process improvement projects
- SharePoint development Experience
- Experience with ERP solutions
- Experience managing global teams and working with global business resources
Please Note :
bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.