As the Director of Housekeeping, you will provide dynamic leadership and management of the Housekeeping Department ensuring that our guest rooms, public areas and employee areas meet the highest standards of cleanliness. You are responsible for directing all aspects of housekeeping services including but not limited to operations, planning, budgeting, staffing and training. Must demonstrate excellent leadership, communication and team building skills with associates, peers and across departments.

Built in 1893, The Pfister Hotel in Milwaukee has been a hotel icon for nearly 130 years. As one of the best hotels in Milwaukee and the Midwest, we continue to celebrate a grand tradition of gracious service and impeccable style. The Pfister Hotel has received AAA Four Diamond hotel status for 46 consecutive years. The hotel is one of only 11 properties throughout North America to maintain the AAA Four Diamond designation since the inception of the Diamond Rating program in 1976.

What you will be doing:

• Execute all personnel functions of the Housekeeping department.
• Establishes standards of cleanliness for all Housekeeping areas of responsibility.
• Responsible for inventory control of Housekeeping supplies, linen and equipment.
• Inspects public areas on a regular basis.
• Controls and analyzes, on an on-going basis, departmental cost to ensure performance against budget.
• Oversees the development of the staff for succession planning.
• Prepares Housekeeping budgets and forecasts.
• Ensures appropriate standards of conduct, dress, hygiene, and appearance are maintained.
• Ensures regular departmental meetings are being held.
• Fully knowledgeable with the hotel's Fire, Safety, Security, and Environmental procedures.
• Perform other duties as assigned.

What we are looking for:

• Previous housekeeping management experience, with thorough knowledge of all housekeeping procedures.
• High School Diploma required, advanced degree in hospitality related field preferred.
• Supervisory skills, with the ability to successfully develop and retain a quality staff and maintain harmonious associate relations.
• Good interpersonal skills and verbal communication skills.
• Complete knowledge on operations of all cleaning equipment and material, including vacuum cleaners, push carts and normal cleaning chemicals.

Benefits:

• A free, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts and Historic Hotels of America properties
• Discounts at Marcus Hotels & Resorts restaurants, golfing, skiing and spa
• Free parking
• Paid time off
• Medical, dental and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer and 401k with employer match

The Pfister Hotel is an equal opportunity employer.

Job Type: Full-time

Pay: $65,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift
• Weekend availability

Supplemental pay types:

• Bonus pay

Work Location: One location

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