General Statement of Duties:

The Director of Individual Giving is a key member of the Focus: HOPE Development team and is responsible for leading strategy and day-to-day operations for development services, annual giving, major giving, planned giving, and donor engagement/stewardship.

Major Duties and Responsibilities:

• Supervise the Development Coordinator’s gift processing activities
• Oversee the Development Department’s CRM tools (Raiser’s Edge, RENXT, and Online Express)
• Analyze donor data to develop and implement cultivation and solicitation strategies for individual giving programs (annual, major, planned)
• Create personalized strategies for connecting and communicating with prospective and current annual, major, and planned giving donors
• Direct the development of donor communications and collateral
• Develop and implement donor re-engagement initiatives for lapsed donors and coordinate stewardship and recognition activities with focus on donor retention and increased giving
• Analyze data and regularly compile reports (verbal and written) to communicate results for each element of the individual giving programs
• Work closely with the Finance Department to ensure accurate representation of contributed revenue in monthly financial reports
• Work in conjunction with the Event Staff to plan and implement promotions and events to attract, cultivate and steward donors
• Assist in the cultivation and solicitation strategies for capital campaigns and other initiatives
• Perform other duties as assigned

Skills and Abilities:

• Strong, sincere commitment to civil and human rights
• High-level oral and written communication skills and ability to work and communicate in a team environment
• Ability to prioritize work across multiple departments
• The ability to evaluate and interpret donor data and giving trends
• Computer literacy required, including Microsoft Office Suite
• Advanced working knowledge of Raiser’s Edge, RENXT or other CRM tool
• Highly organized, able to work and supervise under pressure from deadlines and multiple priorities
• Ability to work occasional evening and weekend hours

Education, Training & Experience:

• 5 – 7 years fundraising experience, preferably in an area of individual giving
• Bachelor’s degree required
• Supervisory experience preferred
• CFRE preferred

Supervision Required:

Performs duties under the supervision of the Chief Development Officer

E.E.O.C.:

Focus: HOPE is an equal opportunity employer. Focus: HOPE does not discriminate in its hiring, promotion, transfer, discipline, or termination practices against any employee based on race, gender, religion, national origin, age, height, weight, marital status, veteran status, or handicap or disability unrelated to an employee’s ability to perform his or her job.

All colleagues are required to be fully vaccinated by 1/4/2022 (fully vaccinated is defined as two weeks since your final dose). Mandatory vaccinations support our commitment to making our workplace and facilities as safe and welcoming as possible. Contact HR should you need an exemption from the vaccine requirement for medical or religious reasons.