Director of Sales Job at River Terrace Retirement Community
River Terrace Retirement Community in Bluffton, IN seeking Director of Sales
River Terrace Retirement Community is a Continuing-Care Retirement Community (CCRC), offering independent living cottages, assisted living apartments, and rehab-to-home skilled nursing provided by dedicated professionals on a beautiful, sprawling campus situated next to the local golf course.
Duties and Responsibilities:
The Sales Director is responsible for achieving and exceeding the community’s monthly and annual occupancy/sales targets; developing the community’s internal and external marketing; and building the community’s strategic relationships with various referral sources to produce highly qualified inquiries. The Sales Director promotes the leasing and marketing success of the CCRC, including Assisted Living, Independent Living, and Skilled Rehab.
- Spend majority of time outside of the community generating inquires to meet and exceed monthly and quarterly revenue targets.
- Generate inquiries and move-ins from targeted referral sources by developing and maintaining relationships outside of the community, including but not limited to health care providers, hospitals, rehabilitation facilities, retirement and estate planners, real estate service providers, senior organizations, appropriate special interest groups, local civic groups/leaders and other community contacts.
- Collaborate with Executive Director (“ED”) to forecast move-ins accurately.
- Facilitate training and ongoing in-servicing for Admissions Director and other community staff to ensure highest level customer service
- Train Admissions Director and backup team to field an inquiry call and conduct a walk-in or scheduled tour.
- Ensure that responses to inquiries are handled properly, timely and with appropriate follow-up and demonstrate sense of urgency regarding occupancy rates.
- Build relationships with inquiries and potential residents.
- Ensure the community’s Customer Relationship Management database is maintained by the Admissions Director.
- Manage and monitor community marketing budget.
- Help ED recognize first impressions and rent-ready apartment challenges/opportunities.
- Ensure smooth hand-off of customers to ED and AD.
- Monitor the market and the competition of other senior living communities.
- Create, market and implement engaging events for inquiries and local influencers, both inside and outside of the Community.
- May perform other duties as needed and/or assigned.
Qualifications:
- 3+ years sales experience CCRC, hotel / hospitality, real estate, or related healthcare environment required
- Successful track record in identifying and building local relationships to drive business
- Must have the ability to “close” the deal
- Professional image
- Excellent written and verbal communication skills, as well as the ability to facilitate small-group presentations
- Proven ability to effectively handle multiple priorities with exceptional organizational and time management skills
- Evening and weekend availability as required to host events, schedule appointments, make follow up calls
Benefits:
- Generous compensation and bonus
- Medical and Prescription Drug, Dental, Vision Care
- 401(k)
- Opportunity for growth within company
- Expense reimbursement
XQ7
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