Distribution Clerk 2 (Warranty Clerk)

Requisition ID: 791063
Position:Full-Time
Total Rewards: Benefits/Incentive Information

Luxottica is a global leader in the design, manufacture and distribution of fashion, luxury and sports eyewear. Our wholesale network covers more than 150 countries and our retail presence consists of over 9,100 retail stores across the globe.

In North America, our wholesale business is the home to global brands; Ray-ban, Oakley and many of the top fashion house brands. Our leading retail brands include; Lenscrafters, Sunglass Hut, Pearle Vision, and Target Optical. We are also home to EyeMed, the fastest growing vision care company in the United States.

To support our global business, Luxottica operates multiple manufacturing and logistics facilities across North America to support our retail stores and wholesale customers.

GENERAL FUNCTION

The Distribution Clerk 2 handles returned merchandise shipped from customers and records information about the merchandise into the SAP and/or vendor information systems

MAJOR DUTIES AND RESPONSIBILITIES

• Ensures accurate data entry of returned product in SAP or another vendor system
• Processes returns (inspects and evaluates frames) in an accurate and timely manner
• Ensures accurate evaluation of the product is keyed into the system.
• Confirms return order was generated for credit to customer’s account without errors
• Ensures any errors in the return order process are accurately forwarded to appropriate support staff
• Uses the SAP or vendor information system to obtain relevant information and research.
• Responsible for accurate printing of product labels, inventory segregation of product and other related tasks.
• Responsible for any additional duties assigned.

BASIC QUALIFICATIONS

• High School Diploma or GED
• Strong data entry and keyboarding skills
• Excellent computer skills
• Ability to follow directions, meet production schedules and complete assignments within established instructions
• Attention to detail/accuracy
• Excellent mathematical aptitude/numerical recognition
• Strong verbal and written communication skills
• Extraordinary organizational skills
• Ability to work flexible hours and overtime as requested by Supervisors/Manager
• Ability to work in a stand/walk position for up to 10 hours

PREFERRED QUALIFICATIONS

• Experience using SAP and/or vendor information systems (Fiori, Ciao, etc.)
• Experience using Microsoft Excel, Word, Outlook

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner). EssilorLuxottica is an Equal Opportunity Employer and provides opportunities for all qualified applicants without regard to race, color, gender, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status. Native Americans receive preference in accordance with Tribal Law.