DMV Clerk Job at Creative Bus Sales, Inc. - Indianapolis
Creative Bus Sales, Inc. - Indianapolis Indianapolis, IN 46240
Sign on Bonus-$1000
Description:
The DMV Clerk – Level 1 is responsible for processing all required DMV documents related to new/used vehicles. The DMV Clerk ensures the accurate and efficient processing of vehicle titles by verifying title information is correct, maintaining knowledge of current laws regarding vehicle titles, and interacting with customers and regulatory agencies to resolve title issues.
Duties:
- Assist in problem-solving, addressing concerns of customers
- Attend/participate in company meetings as a representative of the DMV department.
- Ensure proper scanning of DMV forms into internal drive and database
- Follow-up regularly with pending items
- Maintain and respond with clearly written emails and provide excellent customer service internally and externally
• Maintain proper records and meet DMV deadlines • Maintain/Check-In/Correct MSO’s locally and multi-state
- Obtain third party quotes
- Prepare all DMV forms required for each individual deal
- Prepare customer demand MSO/Title documents and provide to customers within DMV required time frames
• Review DMV Report(s) Daily • Save incoming DMV documents to internal drive and database
- Scan and save DMV documents as outlined in the guidelines
- Perform other duties as assigned
Position Requirements:
• High School Diploma or equivalent • 1+ years clerical or administrative experience • Computer Skills (Microsoft Office) • Strong communication skills both orally and written • DMV/dealership knowledge preferred, but not required • Detail oriented • Assist with training others • Ability to multi-task • Extremely diligent in follow through Physical
Requirements:
- Work will be performed in an office setting. May be required to sit in long intervals and climb stairs. Must have good manual dexterity.
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