Description

Roads to Community Living (RCL) Quality Improvement Specialist Social and Health Program Consultant 4

Are you interested in joining a team of individuals working to increase community options for individuals with complex long-term support needs? Do you enjoy collaborating with a wide range of community partners, state agencies, and service providers? If you are good at creating partnerships, problem-solving a diverse range of issues, and tracking key data elements to help tell the story, then this career opportunity is for you!

At the Department of Social & Health Services, Transforming Lives is our mission; it takes people to make this a reality. Join us to strategize ways to create the right array of services to increase the ability of individuals with complex needs to live successfully in the community.

Aging and Long Term Support Administration seeks a Social and Health Program Consultant 4 assigned the responsibility for statewide development of partnerships and resources to increase community access for individuals with complex needs across the State's three Home and Community Services (HCS) regions. In this role, will collaborate with data technology, the Systems Change Specialist, and RCL Enrollment Specialists team to create, analyze, review and amend data collection and reporting methods to strengthen data integrity regarding transitions from nursing facilities and hospitals to the community which will be used to inform policy and procedure recommendations.

This is a primarily telework opportunity, and there may be some flexibility in terms of primary duty station assignment to other HCS offices. This job does involve state and local travel.

Some of what you'll do:

• Create and utilize existing reports and outreach efforts to maximize RCL Participation data integrity
• Utilize data, facilitate performance improvement with a focus in services provided to improve transitions from an institutional setting to a community setting
• Provide evaluation, analysis, development, planning, and implementation of systems impacting the quality of care and services delivered to participants before, during and after transition to a community setting
• Monitor quality assurance and quality improvement compliance with state and federal standards for individuals moving from institutional settings and take necessary actions as required
• Assist with implementing new RCL services to include policies, procedures and integration into Medicaid state plans and waiver programs
• Build knowledge systems, use change management concepts, work processes and process improvement methodologies, tools, and techniques to promote the development and enrichment of an organization-wide improvement culture
• Identify and develop tools to objectively measure and track data related to client resource use and outcomes

Who should apply?
Applicants who possess a bachelor's degree in social work, health or social science, public administration or related field AND 5 years of experience with coordinating community services; or a master's degree and additional experience with long term care systems.

What we're looking for:

• Preferred applicants will have Region 1 resource and long-term services and supports knowledge
• Working knowledge of home and community based long-term service delivery
• Demonstrated ability to provide training and technical assistance
• Skills in community development and project planning
• Demonstrated ability to collect and analyze data
• Demonstrated ability to work in a multi-disciplinary team
• Excellent communication and presentation skills

Our Department of Social and Health Services (DSHS) mission to Transform Lives requires that we come together with a sense of belonging, common purpose, shared values and meaningful work. It is crucial to our agency’s mission that you bring an equity, anti-racism and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

If you have any questions about this opportunity, you are encouraged to contact the Recruiter, Jourdan Phipps, by email at Jourdan.Phipps@dshs.wa.gov or phone (360) 995-2275 and reference 17170.

Employees of the Department of Social and Health Services (DSHS) are required to be fully vaccinated against COVID-19 as a condition of employment. Any offer of employment is contingent upon verification of your vaccine status. Please note medical or religious accommodation may be available once an offer of employment is made.

Supplemental Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

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