E-Commerce Activation Manager - Marketplaces

Essity is a leading global hygiene and health company dedicated to improving well-being through our products and solutions, essentials for everyday life.

In the unit Health and Medical Solutions, we manufacture, market and sell Incontinence Products and Medical Solutions. Our mission is to empower consumers, patients and caregivers with products and solutions to support healthy and active lives. We have sales and a strong presence in all relevant channels e.g. retail, pharmacies, medical device shops, online, home delivery, nursing homes and hospitals.

Our key brands are TENA (Incontinence Products), JOBST (Compression Therapy), Cutimed (Advanced Wound Care), Leukoplast (Acute Wound Care), Delta-Cast and Actimove (both Orthopedics).

We are also an award-winning company with a focus on and commitment to sustainability. In fact, Essity partners with the United Nations Foundation in support of Sustainable Development Goals to improve hygiene, health and well-being worldwide.

About the Role

Essity Health & Medical Solutions (HMS) business is currently searching for an E-Commerce Activation Manager - Marketplaces.

This position is responsible for US & Canadian E-Commerce sales support working in coordination with the North American Sales and Marketing teams and the HMS NA E-Business team. This also includes working with cross-functional teams consisting of members of Marketing, Sales, IT, Finance and External Partners to build and manage strategic workstreams and to execute those workstreams. The role will be responsible for ensuring key initiatives and objectives are reached within defined timelines, budget, and revenue growth targets.

The ideal candidate should/could live in Charlotte and possibly Philadelphia.

This role supports the strategic development and delivery of E-Commerce acceleration efforts by:

• Implementing strategies to accelerate sales growth across indirect & direct E-Commerce channels
• Driving a superior digital shelf activation (assortment, merchandising, basic, and enhanced content)
• Consulting on marketing tactics to deliver profitable E-Commerce sales and share growth
• Optimizing and troubleshooting Amazon listings on frontend and backend, while working with Amazon Seller Support via case work

We're looking for people who embody our values, aren't afraid to challenge, innovate, experiment, and move at a fast pace. We're always looking for ways to improve our products and ourselves. If this is you, we'd love to talk.

What You Will Do

• Audit, optimize, and troubleshoot Amazon listings on frontend and backend
• Work with Amazon Seller Support and their Account Managers via case work to troubleshoot listings
• Ensure content for Amazon and other marketplaces is in-line with our brand guidelines and optimized for search rankings and conversion
• Confirm Enhanced Brand Content (EBC / A+) is utilized appropriately
• Optimize search rankings, SEO, keywords, and merchandising experience
• Ensure customer reviews and questions are addressed on marketplaces
• Manage Minimum Advertised Pricing (MAP) Policy online including tracking, reporting violators, communicating with customer and appropriate sales representatives, and enforcing penalties
• Communicate results regularly to key stakeholders, including weekly reporting
• Identify gaps in product assortment and communicate to appropriate teams
• Perform other essential responsibilities as deemed necessary

Who You Are

• University degree, preferably in business administration, economics, marketing
• 1-2 years supporting Amazon FBA/FBM operations on Vendor and Seller Central
• Experience with complex Spreadsheets, specifically Amazon Inventory Files / Flatfiles
• Experience managing EBC and developing Amazon Brand stores
• Competency in managing Brand Registry
• Comfortable with Amazon, Walmart, eBay, or other marketplace sales & marketing operations
• Excellent interpersonal skills and ability to build relationships on all levels with cross-functional teams in Marketing, Sales, and Data Analytics
• Strong drive for results and sense of urgency
• Strong organizational & collaborative skills
• Confidence in own ability to succeed and possess a winning attitude

Preferred Skills

• Strong communication skills, with an ability to simplify complex concepts
• Demonstrated data analysis skills with an ability to turn information into intelligence for decision making
• Working knowledge of E-Commerce technologies (e.g. Salsify, Channel Advisor, TrackStreet, PIM, CSM, etc.)
• Strong working knowledge of Microsoft Excel (e.g. vlookup), PowerPoint, and Microsoft Teams
• Demonstrable project management experience with that track key milestones, deliverables, rollout progress, key performance indicators
• Strong drive for results and sense of urgency
• Strong organizational & collaborative skills
• Confidence in own ability to succeed and possess a winning attitude
• TRAVEL: Ability and willingness to travel < 10% to locations, which may lie outside of home location

Job Type: Full-time

Pay: From $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Charlotte, NC 28209: Reliably commute or planning to relocate before starting work (Required)

Work Location: Hybrid remote in Charlotte, NC 28209

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