E-Commerce and PCI Compliance Manager

Job ID

26781

Location

Central Office

Full/Part Time

Full-Time

Regular/Temporary

Regular

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POSITION DETAILS

The University Bursar, in the Office of Treasury Management at The City University of New York (CUNY), ensures that all student-related financial transactions are properly recorded and managed across the University. The University Bursar develops and implements policies and procedures related to the Student Financial (SF) modules of CUNYfirst, interprets and updates the University’s Tuition and Fee Manual, and creates and implements the deferred tuition payment and collection processes.

CUNY is seeking an E-Commerce and PCI Compliance Manager to manage the University's Payment Card Industry (PCI), eCommerce operations, and Tuition and Fees Policy, and ensure compliance with industry, state standards and University guidelines and governance. Reporting to the University Bursar, the E-Commerce and PCI Compliance Manager will conduct financial procedural reviews of complex cardholder data environments, identify, and understand the best practices around security and PCI compliance. They will obtain an understanding of the processes and procedures surrounding the processing, storing, and transmitting of cardholder data, identify and neutralize risk areas for each merchant, and document the existence of all cardholder data to verify that no cardholder data exists outside of the defined cardholder data environment.

The successful hire will be a financial manager who is a payment card processing subject matter expert who will develop and maintain guidelines, policies, and procedures related to PCI compliance, payment card acceptance, information security, cardholder data access and Tuition and Fees and compliance. They will develop, implement, and conduct annual online training of PCI compliance, the Cash Accountability Policy, and policies related to Tuition and Fees. They will partner with Internal Audit and CIS (Computing & Information Services) in matters related to Tuition Policy violations and investigations, and ensure that vendors provide Attestations of Compliance (AOCs).

Other responsibilities include but are not limited to:

• Manage the eCommerce and credit card payment operations and framework of policies, standards and guidelines, and update the University's PCI-related webpages.
• Serve as the University Office resource on PCI compliance and assist key business liaisons, CUNY merchants, and the information security team with compliance concerns.
• Work closely with Third Party Service Providers, Central Office CIS, and campuses to review and help architect new and improved existing software applications that handle, process, or store payment card data.
• Guide merchant owners with developing the required PCI-DSS documentation for existing infrastructure to identify data flows and critical support systems.
• Validate the University’s compliance with IT security, payment card acceptance, PCI compliance, and cardholder data access policies and procedures, and work with merchants to implement any corrective actions identified.
• Manage the QSA (Qualified Security Assessor) relationship to assess the compliance status of CUNY’S merchants.
• Work with CIS to regularly test systems and processes to track and monitor access to resources containing. cardholder data; actively participate in contributing and carrying out information security, privacy, and disaster recovery policy as it pertains to PCI.
• Facilitate office and team efforts to develop, maintain, and comply with enterprise information security policy with regards to PCI.
• Support campuses and related entities with opening merchant accounts.

NOTES:

QUALIFICATIONS

Bachelor's degree and six years' related experience required.

Preferred:

• Advanced Degree in Business, Finance, Information Technology, or related field
• CISSP, CISA, CISM, QSA, ISA, or PCIP designations
• Experience with financial/payment systems/eCommerce with strong understanding of payment processes, related systems, and PCI-DSS in a university setting
• Experience in managing Qualified Security Assessor (QSA) audits, either as an Internal Security Assessor (ISA) or in a QSA client engagement
• Broad knowledge of Payment Card Industry (PCI) standards and ISO security standards domains
• Understanding of network and system segmentation and zoning practices commonly used to limit the scope of PCI compliance
• Proactive and collaborative work style with strong interpersonal, communication, and presentation skills to partner effectively with diverse staff and external parties
• Dependable with effective organizational, time management and priority setting skills to meet deadlines
• Computer proficiency using financial and administrative systems and databases and remote/virtual meeting and collaboration tools (Office 365, MS Teams, Zoom); advanced knowledge of MS Office Suite (Excel, Word, PowerPoint)

CUNY TITLE OVERVIEW

Assists in managing the University's financial operations, including accounting, reporting, analysis, and compliance activities.

• Advises University and College managers on funding appropriateness and proposes fiscal solutions to resolve academic and/or administrative issues
• Participates in developing University-wide budgeting policies and procedures; interprets and ensures compliance with University, State, and City policies, guidelines, rules and regulations
• Participates in strategic planning and re-engineering efforts; evaluates outcomes and makes recommendations regarding resources
• Develops and recommends fiscal policies and controls
• Prepares and manages the production of financial, statistical, and analytical reports
• Collaborates with government agencies, auditors, and others as needed
• May negotiate contracts
• May hire, supervise and train finance and/or clerical staff, and manage related administrative functions
• Performs related duties as assigned.

CUNY TITLE

Higher Education Associate

FLSA

Exempt

COMPENSATION AND BENEFITS

The salary range is $82,928 - $100,329 . Salary is commensurate with qualifications, experience, and education.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

IMPORTANT NOTICE: Health Plan Coverage for Employees Hired on or after October 1, 2022

City of New York employees and employees of Participating Employers and their eligible dependents hired on or after October 1, 2022 will only be eligible to enroll in the Emblem Health HIP HMO Preferred Plan and must remain in the HIP HMO Preferred Plan for the first year (365 days) of employment.

After 365 days of employment, the employee will have the option of either remaining in the HIP HMO Preferred Plan or selecting a different health plan within 30 days before the end of the 365th day period. If a new health plan is selected, the new plan will be effective on the 366th day. Only after the 365th day can the employee participate in any Annual Fall Transfer Period.

An employee who needs to request an exemption from the required enrollment in the HIP HMO Preferred Plan can do so by submitting a HIP HMO Opt-Out Request Form to Emblem Health. An employee, or eligible dependent, must meet certain criteria and the request must be approved by Emblem Health before the exemption is granted. The HIP HMO Opt-Out Request Form andHIP service area are available on the Emblem Health website.

HOW TO APPLY

For full consideration, submit a cover letter and resume online via CUNY's web-based job system, addressing how your experience and credentials fulfill the responsibilities and qualifications outlined.

The direct link to the job opening from external sources is:

https://hrsa.cunyfirst.cuny.edu/psc/erecruit/EMPLOYEE/HRMSCG/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=26781&PostingSeq=1

Current CUNY employees must apply through CUNYfirst Employee Self Service using your login credentials. After logging in to CUNYfirst, navigate to job openings by following the path from the Main Menu: Employee Self Service –>Careers.

CLOSING DATE

June 08, 2023

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.