At Horizon Hobby, we inspire dreams and help build memories! Our company is the leader in the global Radio Control industry. We offer tremendous opportunities for growth and development and a full array of benefits including discounts on our products! We are currently hiring an eCommerce Site Merchandiser for our Brands department!

The eCommerce Site Merchant-Brand is responsible for developing outstanding content, navigation, and visual merchandising for our online businesses. Working closely with Brand Management, Product Development, Marketing and other colleagues, the eCommerce Site Merchant research, creates, gathers, organizes, and edits a comprehensive set of product information so that shopping on our web site is intuitive, satisfying, and enjoyable. The individual is also responsible for developing and improving site merchandising through navigation, filters, key words, Product Associations, and graphics.

Key Responsibilities

Web Content Development

• Work across teams to coordinate content availability and to determine how to best present merchandise online.
• Research, write, gather, organize, and edit product content for display on the detail pages.
• Monitor site experience and customer feedback to identify and address content issues.
• Recommend supporting content (i.e. videos, graphics) to create rich content experience for customers.

Site Merchandising

• Manage day-to-day online merchandising activities to maximize sales and conversion.
• Manage site taxonomy, category pages, product pages, and navigational structures.
• Manage Brand messaging across all mediums (site, social and email)
• Merchandise promotions, events, and seasonal programs.
• Develop new site experiences as required.
• Monitor and improve site search results.
• Review and react to consumer feedback via surveys and email.
• Manage product associations to maximize cross- and up-sell opportunities.
• Review sales and site activity to identify opportunities for growth.
• Make recommendations for user experience improvements.
• Maintain key metrics and reports.

Qualifications

• Salesforce Commerce Cloud Experience preferred.
• Bachelor's degree in Marketing, Communications, or a related field. Commensurate level of experience may waive the educational requirement.
• 3+ years of sales and/or marketing experience, preferably in an online retail environment.
• Strong organizational skills, with a proven ability to handle multiple projects.
• Excellent analytical skills.
• Experience with web tools preferred.
• Ability to understand reports to draw conclusions and make business recommendations.
• Radio control (RC) industry experience preferred.
• Ability to understand and interpret RC and hobby trends and make recommendations on how to merchandise/market them online.
• Must be very organized, detail-oriented, self-motivated, and flexible.
• Must have basic skills in desktop publishing applications, Excel, Photoshop, and Acrobat.
• Basic knowledge of HTML and web publishing tools, Dream Weaver.
• Project management experience and basic graphic design skills are a plus.

Benefits and other perks:

401(k) to help you invest in your future
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance, Life Insurance and Supplemental Life Insurance
Paid Time Off
Paid Holidays
Discounts on Products
Remote or Hybrid work from home options available
Quarterly Bonuses

Horizon Hobby is an equal opportunity and E-Verify employer