Position Title: Human Resources: Engagement & Retention Coordinator

(Full-time, 30+ hours per week; $22 per hour)

At Big Brothers Big Sisters of Tampa Bay, we provide both children and mentors with the essential tools to develop lifelong, purposeful relationships. We serve more than 2,100 children in Hillsborough, Pinellas, Polk, Pasco, Citrus, Hernando, Sumter, Alachua & Marion counties.

OUR MISSION: TO CREATE AND SUPPORT-ONE-TO-ONE MENTORING RELATIONSHIPS THAT IGNITE THE POWER AND PROMISE OF YOUTH.

OUR VISION: ALL YOUTH ACHIEVE THEIR FULL POTENTIAL.

Summary: The Engagement & Retention Coordinator (ERC) for Big Brothers Big Sisters of Tampa Bay, Inc (BBBS-TB) responsibilities include supporting key retention strategies and reducing our agency’s overall turnover rate. ERC will function as the staff’s liaison for all trainings, surveys, wellness, and recognition programs. The ERC staff will work in our Pinellas County office location in Largo, FL.

Responsibilities

• Primary focus on promoting employee retention at our agency.
• Human Resource Onboarding Functions: Posting open positions, screening resumes, assisting with hiring decisions; Administering drug screening tests and background checks; Employment verification on new hires.
• Conducts new hire orientations.
• Exit interviews and reports and disseminates trends.
• Maintain personnel records.
• Serve as point of contact for staff benefit providers.
• Responsibility for scheduling and or conducting training and development programs for BBBS-TB staff.
• Payroll backup.

Qualifications

• Associates or Bachelor’s in human resources management or related field preferred.
• 2+ years of Human Resources or Employee engagement experience required.
• Strong Communication skills both written and verbal.
• Excellent organizational skills, attention to detail, time management with a proven ability to meet deadlines.
• Working understanding of human resource principles, practices, and procedures.
• Proficient with Microsoft Office Suite or related software

Big Brothers Big Sisters of Tampa Bay competitive compensation package includes:

Retirement Plan 401(K) options - with up to 4% match; Generous Paid Time Off (PTO) Plan; 9 Paid Holidays; 100% Employer-paid Basic Life/ADD Insurance; 100% Employer-paid Short-Term Disability; 80% Employer paid based medical plan with option for buy-up plan; 65% Employer paid based dental plan; Domestic Partner and stepchild coverage for all insurance plans; Employer paid one-hour of community/volunteer service per week; Opportunities for professional development and Opportunities for advancement.

• All benefit plans are subject to change with annual open enrollment.

Big Brothers Big Sisters of Tampa Bay is committed to the principle of equal employment opportunity for all qualified individuals. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

Americans with Disabilities Act Applicants as well as employees who are or become disabled must be able to perform the essential duties & responsibilities either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.