POSITION: Evening Receptionist

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POSITION DESCRIPTION: The Receptionist is often the first representation of the company. To this end, it is expected that the Receptionist will take pride in ensuring that Wilson County Motors maintains customer service standards by answering the telephone cheerfully and professionally or greeting customers entering the dealership promptly. The employee may be requested to assist other employees in other areas.

ESSENTIAL DUTIES:

• Realize that during any interaction with customers the employee should remember the HERO (Helpful, Exceeds expectations, Represents us well, takes Ownership) program. Also, the customer is the highest priority of any employee of Wilson County Motors.
• Greeting every customer in a polite and friendly manner.
• Assisting every customer in any way possible.
• Maintain a pleasant, cheerful, and professional attitude at all times.
• Answering incoming phone calls and transferring them as needed.
• Distributing and collecting the KeyAdvantage devices.
• Assisting Sales Manager as directed.
• Other duties as assigned.

REQUIRED SKILLS AND ABILITIES:

• Ability to arrive at work on time.
• High school diploma, GED, or equivalent work/education combination
• Available to work a rotating Saturday work schedule
• Basic understanding of using a computer or laptop for work.

PREFERRED SKILLS AND ABILITIES

• Customer service focus.
• Prior experience answering business phones is desired
• Polite, friendly, professional, and outgoing personality.
• Ability to respond to a multi-line phone system.
• Applicants who are able to work either an evening shift and/or a daytime shift are preferred.

WORKING CONDITIONS and HOURS:

The evening Receptionist will spend most of their shift sitting at a desk, answering a telephone, and entering data into a computer. When scheduled, the weekday work hours are 4:00 PM to 7:00 PM. Saturdays are a minimum of eight hours, every other week.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Part-time

Schedule:

• Evening shift
• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Work Location: One location

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