Role:
The Executive Director (ED) is responsible for overseeing the Program’s daily operations, overall financial responsibility, developing and growing its business, strategic planning, budgeting activities, and overall performance outcomes. S/he represents the Program in the community, as well as in Senior Staff, Boards of Directors and other executive, Company-wide meetings. Qualifications: • Bachelor’s degree in business or health care administration required; Master’s degree in business or health care administration preferred • Minimum of ten (10) years’ relevant experience • 5 years’ senior management experience in health care, preferably in the Program’s industry • Capacity for mature business decisions and judgments • Knowledge of and experience with government reimbursement programs • Knowledge of and experience with laws and regulations pertinent to the Program’s business • Team orientation • Active memberships in professional, community and civic organizations • Excellent communication (written and verbal) including public speaking and presentation skills • Intermittent Driver - Valid driver’s license and automobile insurance per Company policy Competencies: • Satisfactorily completes competency requirements for this position. Responsibilities of all staff: • Represent the Company professionally at all times through care delivered and/or services provided to all clients. • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. • Comply with Company policies, procedures and standard practices. • Observe the Company's health, safety and security practices. • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. • Use resources in a fiscally responsible manner. • Promote the Company through participation in community and professional organizations. • Participate proactively in improving performance at the organizational, departmental and individual levels. • Improve own professional knowledge and skill level. • Advance electronic media skills. • Support Company research and educational activities. • Share expertise with co-workers both formally and informally. • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Leadership Factors: • Communication: Express thoughts and ideas clearly, adapt style to fit audience • Initiative: Originate action to achieve goals • Management Identification: Identify and accept problems and responsibilities of company leadership • Judgment: Make realistic decision in consideration of organizational resources • Planning, Organizing and Controlling: Establish course of action for self and others to accomplish specific goals; plan proper assignments of personnel and allocation of resources; monitor results • Leadership: Use appropriate interpersonal approaches in guiding others toward task completion • Work Standards: Set and strive for high goals and standards of performance; compel others to perform • Tolerance for Stress: Maintain stability of performance under pressure or opposition • Innovativeness: Generate, recognize, and encourage imaginative, creative solutions • Delegation: Allocate decision making and other responsibilities effectively and appropriately • Staff Development: Develop skills and competencies of subordinates • Organizational Sensitivity: Perceive and consider impact of decisions on all components of the organization • Ethics: Model highest standards of conduct, ethical behavior and decision-making; adopt strong position against fraud and abuse • Regulatory Compliance: Educate and monitor staff regarding their own and the organization’s compliance responsibilities Job Responsibilities: • Develops, recommends and executes Program’s strategic and operational plans and budgets. • Accountable for the viability of the Program. • Develops and maintains relationships with key officials of contracted service providers and facilities such as hospitals, nursing homes, assisted living facilities, managed care organizations, etc. • Ensures an effective management team is in place to achieve strategic initiatives and operational goals. • Establishes effective methods to work cooperatively with corporate positions that support the Program’s strategic initiatives and operational goals. • Collaborates with Corporate Communications department to participate with and respond to media opportunities. • Collaborates with Corporate Development department on fundraising opportunities. • Ensures the prompt handling and resolution of complaints from clients, participants, patients, families, and the public. • Maintains compliance with all policies, procedures, practices and standards to assure the Program passes any and all inspections, surveys and reviews regarding licensing and certification, such as those for CMS, AHCA and the Joint Commission. • Ensures a safe, efficient, adequate work environment for employees and volunteers, including maintained buildings, disaster planning, functioning equipment, and available supplies. • Performs other duties as assigned.