Executive Meeting Manager Job at Marriott Phoenix Resort Tempe at the Buttes
Job Overview
The Executive Meetings Manager is responsible for booking short-term meetings and groups into the resort and working with the Banquet team in creating great experiences.
The Executive Meetings Manager is responsible for booking short-term meetings and groups into the resort and working with the Banquet team in creating great experiences.
Responsibilities
- Receive and respond to all customer inquiries. Negotiate and capture all profitable Rooms & Catering business.
- Provide marketing collateral to clients and guests; which may include menus, meeting room layout & seating capacity diagrams, and similar.
- Prepare and send requested proposals and contracts to designated potential clients.
- Coordinate all details pertaining to room lists, including room types, shared rooms, room locations, handicap-accessible rooms, room billing, etc.
- Educate clients on hotel procedures, such as meal guarantees, set-up styles, payment terms, available hotel services, etc.
- Coordinate all details to appear on each "Event Order." Details to coordinate may include meeting room set-up specifications, banquet food & beverage items, audio/visual equipment & billing details.
- On a regular basis, distribute final Rooming Lists and Banquet Event Orders to all applicable service staff, including the Banquet Service Staff, the Food Preparation Staff, and the Rooms Division.
- Conduct site inspections. Entertain qualified potential clients in accordance with Sage Hospitality policies.
- In a timely, accurate, and consistent manner, document and report all sales activities as required.
- Maintain an active list of top accounts to ensure continuous relationship-building activities. Top accounts should be contacted, visited, and entertained frequently.
- Perform other services and duties as requested. May be called on to host functions and participate in, or conduct sales blitzes, travel, and work extended hours to achieve departmental goals.
Job Requirements
Qualifications
Education/Formal Training
Education/Formal Training
- Requires knowledge of the hotel's policies and procedures and the ability to determine the course of action based on these guidelines.
- Requires ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations.
- Must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/or hotel guests.
- Ability to drive to outside sales calls.
- Excellent comprehension and literacy required to develop marketing plan, create menus and programs, etc.
Experience
Prefer 1-2 years previous hotel experience. Marketing experience in the travel and tourism industry is desirable, with a demonstrated ability to lead and manage large scale initiatives.
Knowledge/Skills
Prefer 1-2 years previous hotel experience. Marketing experience in the travel and tourism industry is desirable, with a demonstrated ability to lead and manage large scale initiatives.
Knowledge/Skills
- Must possess the ability to negotiate, convince, sell and influence professionals and hotel guests.
- Ability to manage extensive amounts of information.
- Knowledge of sales procedures associated with the hotel industry.
- Excellent written skills sufficient to produce sales and marketing communication.
- Excellent spoken and presentation skills
- Considerable ability to listen effectively.
- Ability to work effectively both independently and as a team.
- Flexible schedule: some weekends/holidays and travel are required as needed.
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