The Role

With a focus on our Core Values of Integrity, Internally Driven, Fun and Respect, the Quality Team Administrator is responsible for acting as the liaison between client facilities and contracted employees

What You’ll Be Doing

• Provides contracted employees with the appropriate post hire information while ensuring all necessary processes are completed timely and in compliance with organizational requirements.
• Post hiring responsibilities include monitoring valid licenses (in conjunction with Licensing Specialist), scheduling drug screens, obtaining medical documentation, background checks, and gather/maintain employee’s required credentials.
• Collect appropriate caregiver testing and ensuring all current contracted employees’ documents have been obtained prior to their expiration.
• Monitor and maintain accurate and timely documentation.
• Demonstrate expertise in both Onboarding and Compliance functions.
• Other responsibilities as necessary.

Great Things to Have

• Excellent communication both orally and written.
• Personable and professional personality.
• Analytical skills, detail oriented and proactive approach to problem solving.
• Ability to organize and prioritize multiple projects and work under pressure in a fast-paced environment.

What We Look For

• High school diploma or equivalent
• Basic Microsoft Office Knowledge, PowerPoint, and proficient in Excel
• Previous customer service experience (preferred)

Physical Requirements

• Ability to lift and carry up to 50 lbs. as necessary
• Must be able to remain in a stationary position at least 50% of the time
• Occasionally move throughout office environment
• Continually observe information/data both on paper and electronically at a close range/distance
• Continually operate computer and other electronic office equipment

The Company does not discriminate, in accordance with applicable local, state and federal law, against any qualified employee or applicant for reasons of race, color, creed, religion, age, marital status, veteran's status, nation origin, ancestry, citizenship, physical or mental disability, sex, sexual orientation, arrest record, conviction record, membership in the national guard, state defense force or any other reserve component of the military forces of the United States or this State, use or nonuse of lawful products off the Company's premises during nonworking hours or other protected status as legally required, where the Company does business.

Experience

• Previous customer service experience (preferred)
• Basic Microsoft Office Knowledge, PowerPoint, and proficient in Excel

Education

• High School or Equivalent or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)