Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow,” Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers and manufacturing facilities spread over close to 200 locations across five continents. Delta has 158 sales offices, 72 R&D centers and 48 manufacturing facilities worldwide

Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies and dedication to ESG. Since 2011, Delta has been listed on the DJSI World Index of Dow Jones Sustainability™ Indices for 11 consecutive years. In 2021, Delta was also recognized by CDP with leadership level ratings for its substantial contribution to climate change and water security issues and named Supplier Engagement Leader for its continuous development of a sustainable value chain

Technical (Field) Application Engineer
Delta Electronics (Americas) Ltd. – Livonia, Michigan

This position supports electrified vehicle power electronic products for a Tier 1 automotive supplier.

Role Summary + Essential Responsibilities:

· Facilitate technical discussions between customer in North America and project team in Asia.

· Assure compliance with customer technical and quality requirements. This includes sharing, uploading and maintaining information in customer’s supplier warranty systems.

· Lead and support problem-solving activities in general. Display good, organized and methodical problem solving capabilities and be able to lead this activity across different locations globally.

· On-site support in customer plants to resolve quality or delivery related issues. Support containment and corrective actions as required and keep and maintain clear records of such events.

· Communicate issues and resolutions clearly and effectively to the local Delta team, the Delta team in Asia and the customer. Support and sometimes lead internet conferences between all parties to resolve issues

· Coordinate and track all customer RMA’s and respond to the issues in time

• Coordinate and perform product sorting and quality spills for assigned programs
• Initiate 8D report, review the final version and support 8D meetings with global team and customer.
• Conduct module level functional tests, setup and maintain test equipment in the lab for power electronic module failure analysis.

Requirements: Education/Qualification/Knowledge/Skills/Abilities/Experience:

· Requires good overall technical background with focus on electrical engineering, but also some basic mechanical and software engineering

· BSEE or other related engineering/technology majors, minimum 2 years’ experience of design or applications engineering experience with power electronic products, and preferring with at least 1-year’s general electronics instrumentation experience. Knowledge of engineering design, instrumentation and analysis tools such as CANalyzer, digital oscilloscopes, NI DAQ, electronic load/source, lab equipment, etc.

• Good communication skills (verbal and written), good organization skills. Familiar with standard MS Office Suite, including VBA programming in Excel, and effective presentation skills.
• Flexibility to support customers on-site in the great Detroit area is expected (once a week). Occasional long distance trips including international travel to customer plants within North America may be required (once or twice a year).
• Familiarity with automotive OEM/Tier-1 quality/warranty systems, including requirement and operation procedures, is a plus.

Desirable Characteristics:

• Detailed and organized. A pro-active problem-solver.
• Ability to manage multiple projects and activities at one time
• Strong commitment to teamwork and the success of others
• Handy in engineering lab equipment setup and testing works, and eager to troubleshoot problems

Job Type: Full-time

Pay: $100,000.00 - $130,000.00 per year

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Livonia, MI: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have Field Application experience in Power Electronics or Electrical Components

Education:

• Bachelor's (Required)

Experience:

• Electrical Engineers: 5 years (Required)

Language:

• Chinese (Preferred)

Work Location: One location

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