Field Interviewer/Customer Service Rep Job at ANIK Inc.
Field Interviewer (Austin CAP METRO)
We are a transit research data collection firm seeking Field Interviewers for a 4-month project January 16th-May 30 for Austin Capital Metro. This is an entry level customer service position. You will be hired to conduct surveys with riders on a tablet and plotting start and end locations on Google Maps for market research to improve transit in the Austin region.
Schedule is Monday-Thursday, excluding Holidays. Shifts are 5:00am-1:00pm approx. You will be riding on board various assigned buses conducting surveys, sometimes even surveying at the stations.
Report Locations:
Shifts will begin at individual Transit Stations and individual bus stops throughout Austin and the surrounding municipalities that Capital Metro services.
A car will be necessary to get to rail stations early in the morning since we start before the bus and trains start running. Parking at stations is available.
Details:
Project Dates: January 16th-May 30th
Training Date & Time: January 16th, 2023 from 10:00am-1:00pm
Shifts times: 5:00am-1:00pm approximately.
Hours: 35-40 hours per week
Pay rate: $20 per hour. Paid weekly
Requirements:
· Must be prompt as timeliness is important
· Must be able to communicate with strangers (Bus Passengers)
· Must possess knowledge of smartphones and/or tablet programs
· Must possess knowledge of Google maps
· Must be able to stand on your feet on board a moving bus for up to 7 - 8 hours
· Must be comfortable asking personal travel and demographic questions
Bilingual Spanish Speaking Preferred but not required
Job Types: Full-time, Part-time, Temporary
Pay: $20.00 per hour
Experience level:
- No experience needed
Shift:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
- No nights
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
- In-person
Work Location: One location
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