Field Operations Manager Job at DocGo
Title: Field Operations Manager
Employment Type: Full-Time
Schedule: Monday - Friday, evening/weekend flexibility required
Location: All 5 boroughs
Benefits: Medical, Dental, and Vision (with company contribution), Paid Time Off, 401k
Compensation: $90,000 - $100,000 annually
About DocGo:
DocGo is transforming healthcare with peerless innovation and on-the-ground care. Our mobile workforce of thousands of traveling clinicians and our proprietary, AI-powered software leverages robust medical record integrations to drastically improve patient outcomes. In our tireless pursuit of high-quality, highly affordable healthcare for all, DocGo makes the impossible possible. We’re revolutionizing the delivery of healthcare and we need a Field Operations Manager to join us!
Responsibilities:
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Follow all pertinent DocGo Mobile Health policy and procedures
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Functions as an on-line manager, monitoring operations to ensure the delivery of quality and cost effective service.
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Works with management staff to ensure continuity, consistency and strong lines of communications.
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Monitors operations to ensure that all personnel comply with company policies and procedures.
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Regularly oversees site stocking/cleaning to ensure they meet or exceed state requirements in regards to maintenance, equipment, supplies and cleanliness.
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Ensures that personnel keep the site location in a clean, sanitary and functional condition.
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Perform manager duties including: hiring, corrective action, performance appraisals, counseling, work scheduling, training and budgeting in compliance with federal, state, city, EEOC and Affirmative Action guidelines.
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Scheduling and staffing, taking into account logistics management, and performance management.
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Manages and supports Operations Supervisors and Operations Leads
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Manages the operations of the project sites and the site personnel
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Identify employees with professional/personal problems and follow up as needed
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Assist in all areas of Risk Management (incidents, accidents, health and safety,etc.)
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Determines the need for and ensures that Incident Reports, Accident Reports and other documentation is completed as required.
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Review all incident reports and follow-up immediately with any necessary action.
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Responsible for COVID testing operations in their region
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Partners with Operational management to order supplies
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Maintain constant up-to-date knowledge and records of all current protocols issued by DocGo.
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Ensure no company vehicles are used for unnecessary uses.
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Ensure proper communication of all company policies within field operations to all staff members timely and effectively.
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Implement all directives issued by the CEO.
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Attend all available continuing education seminars to improve management skills and recommend attendance of scheduled sessions to pertinent staff members as well.
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Maintain company compliance with OSHA regulations
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Troubleshoot problems in field activities and implement possible solutions.
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Report any and all problems, information, and/or suggestions regarding the overall operation of the company to the Division Manager.
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Perform all other related duties as assigned
Qualifications:
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Experience managing a large team
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1+ years in a supervisory role
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Healthcare experience strongly preferred
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3+ years experience working in a healthcare role strongly preferred
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Scheduling experience
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Organization skills
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Problem solving skills
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Attention to detail
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Proficiency in Microsoft Word and Excel
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Excellent verbal and written communication skills
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2 years of licensed driving experience with an acceptable driving record
EEO/AAP Statement: DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.
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