Position: Field Service Chemist
Department: Commercial
Position Reports to: Market Segment Technical Manager
FLSA Status: Salary, Exempt
Location: Hybrid
Position Summary
To audit initial trials through commercial scale up customer facilities, to troubleshoot rubber processing issues at customer facilities, to audit the production of sensitive compounds at HEXPOL facilities, to work with customers to improve yield without sacrificing performance or quality.
Essential Duties/Responsibilities
- Review trial QC data
- Improve cycle times for commercialized compounds with no impact on quality.
- Identify and monitor the processing of sensitive compounds.
- Establish and maintain a positive working relationship with customers and vendors.
- Coordinate common business goals and maximize customer satisfaction.
- Work cooperatively with customers during trial production runs and actively perform problem-solving activities.
- Initiate and implement evaluations and planning activities to achieve a proactive approach to continuous quality and productivity improvements.
- Inspect processed material and packaging for correctness.
- Review quality control laboratory test results and use the data to consult with technical teams to improve product performance.
- Record customer process information and provide technical call reports for each customer visit
- Work with Technical and Quality teams regarding correction/preventative measures to avoid non-conforming recurrences.
- Work with the Technical department in the trial and commercialization process, as needed.
- Travel to other HEXPOL locations or to customers to support trials and troubleshoot processing issues.
- Perform any other project/task as assigned by Management.
- Travel Requirements will be 80%
Education, Skills and Experience Requirements
- Associates Degree in Chemistry or Polymer Science, or related field is required. Experience may be considered in lieu of education.
- Bachelor’s degree in Engineering, Chemistry or Polymer Science, preferred.
- Five (5) years of manufacturing experience, preferably in Polymer Science, preferred.
- Five (5) years’ experience in manufacturing environment specializing in rubber process: extrusion, molding, mixing, calendaring, preferred.
- Proven understanding of polymer compounding/mixing technologies, chemistry, chemistry engineering and mechanical engineering.
- Proficient written, verbal, and interpersonal communication skills.
- Proficient computer/systems skills – MS Office (Excel/Word/PowerPoint/Outlook).
- Solid organizational and prioritization skills with the ability to handle multiple tasks, meet tight deadlines, and manage a broad range of responsibilities.
- Effective analytical and problem-solving skills with an emphasis on continuous improvement.
- High degree of concentration with attention to detail, high energy, self-motivated and self-reliant.
- Ability to coach and develop Associates.
Physical Requirements – the physical requirements of the Field Service Engineer position required in an 8-hour workday.
Activity: FREQUENCY
Not at all
Occasionally
Frequently
Continuously
0-33%
34-66%
67-100%
Sitting
X
Standing
X
Walking
X
Squatting
X
Bending
X
Kneeling
X
Reaching
X
Crawling
X
Ladder Climbing
X
Stair Climbing
X
PHYSICAL DEMANDS
Physical demands for this position include the ability to sit, stand, and walk throughout the workday depending on the tasks at hand. This position requires sitting and viewing a computer screen for periods of time. Occasional lifting of up to 25 lbs. may be required.
The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
This position is primarily standing and walking in a production area with required travel to customer facilities by car/air and occasional office responsibilities as needed. This position has exposure to light dust, fumes, and noise from the production area.
The work environment characteristics described here are representative of those an Associate encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Please note this job description is not designed to contain a comprehensive listing of all activities, duties, or responsibilities that are required of the Associate for this job. The employer has the right to modify essential job functions, physical demands of the job and job qualifications at any time.
This job description has been approved by Management.
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