Field Service Engineer Job at Bystronic Inc
FIELD SERVICE ENGINEER
** Relocation is offered to candidates outside of desired region **
Bystronic is a leading global technology company in the field of sheet metal processing. The focus is on the automation of the complete material and data flow of the cutting and bending process chain. The intelligent networking of laser cutting systems and press brakes based on innovative automation, software, and service solutions is key to achieving the comprehensive digitalization of the sheet metal processing industry.
Our company headquarters are located in Niederönz, Switzerland. Additional development and production sites are located in Sulgen (Switzerland), Gotha (Germany), Cazzago San Martino and San Giuliano Milanese (Italy), Tianjin and Shenzhen (China), and Hoffman Estates (USA).
If you have a passion for technology, is customer oriented, wants to work in collaborative environment with a huge growth potential, you should consider joining Team BEST CHOICE!
Your Role: Field Service Engineer
The Capital Equipment Field Service Engineer will be responsible for installing, troubleshooting and repairing Bystronic Laser cutting and Automation systems, and Press Brake Machines.
Your Responsibilities:
- Install, repair, commission and troubleshoot machine tools.
- Enter service reports.
- Diagnose mechanical, and electrical problems, performing mechanical and electrical repairs, install new machines.
- Provide basic customer guidance on machine operation, and maintenance and safety at customer locations.
Your Expected Qualifications:
- High school diploma required. Additional education such as an associates or technical school degree in engineering or related is preferred.
- Hands on experience in field service of large machinery, or machine tool installation, repair and preventative service.
- Customer Service Focus.
- The ability to travel 100%, primarily within the United States. Occasional international travel may be required.
We would also love if you had:
- Electrical and mechanical machine troubleshooting experience.
- Ability to work overtime and including weekends as needed.
- A valid driver’s license and the ability to rent a car.
- A Passport
- Ability to lift up to 70 lbs.
- Able to bend, push, pull and stand for long periods of time.
- Excellent oral and written communication skills.
We are also looking for some special skills:
- Computer proficiency, including but not limited to Microsoft Office
- Familiarity with Apple products (iPhone, iPad)
- Positive, professional attitude and customer service background.
- Possess a basic tool kit, special tools will be supplied.
- Understanding of I/O modules, servo amplifiers, and electrical components in control cabinets.
- Understands the relationship between axis motors and feedback systems for each axis.
- Experience with electrical, hydraulics, EtherCAT, Ethernet, pneumatics, electronics and blueprint/schematics
In return we offer:
- Competitive salary. Door-to-door pay!
- A generous benefits package that includes Medical, Vision, Dental, 401K plan, Tuition Education Assistance, Company Funded Health Savings Plan, Flexible Spending Account
- 4 Personal Days available upon hiring
- Vacation days within 3 months of employment
- Personal Tooling Allowance
- Extensive training and opportunity to advance and further your career
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.
**NOTE:
This job description in no way states or implies that these are the only duties to be performed**
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