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Field Service Engineer Job at Serco North America

Serco North America Norfolk, VA 23511

Job Information

  • Date Posted
    2023-05-16
  • Location
    Norfolk, VA 23511
  • Job Title
    Field Service Engineer
  • Gender
    Both
Position Description:

Are you a Field Service Engineer looking for a place you can make a difference every day? Serco is searching for a Field Service Engineer in support of The Naval Facilities Engineering Command (NAVFAC) Anti-Terrorism/Force Protection (AT/FP) Ashore Program across various customer sites in the Norfolk, VA and surrounding areas.

The NAVFAC AT/FP Ashore Sustainment Program is executed by the NAVFAC AT/FP Ashore Program Management Office (PMO), NAVFAC Expeditionary Warfare Center (EXWC) and NAVFAC regional Facilities Engineering Commands (FECs). The primary goal of the NAVFAC AT/FP Ashore Sustainment Program is to provide both preventive and corrective maintenance services to Navy installations as required to sustain NAVFAC AT/FP Ashore Program Systems in accordance with their operational requirements.


This position is contingent upon your ability to obtain/maintain/transfer a Secret clearance within 90 days of starting.


The Naval Facilities Engineering Command (NAVFAC) Anti-Terrorism/Force Protection (AT/FP) Ashore Program's mission is to design, procure, integrate, install and sustain the systems/equipment hardware, associated firmware, and software required to provide the ability to protect mission-critical assets and personnel from natural disasters, acts of terrorism and other human-caused disasters.


In this role, you will:

  • Install, troubleshoot, and maintain products/equipment including alarms, naval munitions, giant voice, cameras, intrusion detection, emergency operation centers, regional dispatch centers, gates, wide area alert, indoor voice, enterprise land mobile radio, dispatch activities, and support for regional and emergency operation centers as needed.
  • Train employees, identify, analyze, and repair product failures; order and replaces parts as needed.
  • Be relied upon to determine and recommend which products or services best fit the customers' needs.
  • Rely on limited experience and judgment to plan and accomplish goals.
Qualifications:

To be successful in this role, you must have:

  • Ability to obtain and maintain a DoD Secret Clearance within 90 days of start date
  • Bachelor's degree and 2 years experience OR High School Diploma with 4 years experience in the field
  • Ability to travel locally and long distance up to 50% as needed
  • Familiarity with a variety of the field's concepts, practices, and procedures
Additional desired experience and skills:
  • Experience with access gates and associated hardware, software, systems and manufacturers including, but not limited to:
    • Sentry Interface
    • CCTV
    • License Plate Readers
    • Lenel
    • Card Readers
    • Bollards
    • Barriers
    • Hydraulics
    • Access Control Logic
    • Delta
    • Nasatka
    • Autogate
If you are interested in supporting and working with our military and a passionate Serco team, then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Military Veterans and Spouses encouraged to apply!
Company Overview:
Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco.

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).



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