Field Service Technician - SE Michigan Job at Atlas Copco Tools & Assembly Systems LLC
The Role:
Do you enjoy solving technical problems and explaining them to customers? Are you a self-starter who enjoys the independence of working autonomously in a variety of workplaces?
As a Field Service Engineer (FSE), you will be the customer’s first point of contact with Atlas Copco and an ambassador for our brand. The ability to communicate across all levels of an organization, responsiveness to customer demands, computer literacy, detailed field service reports and accurate record keeping are essential attributes for this position. Primary responsibilities will be to perform routine service, fix breakdowns, identify faults, inspect customer warranty claims and perform major overhauls on customers’ Atlas Copco Equipment.
Our field service engineer position provides a great foundation to understand our products and customers for future mobility within the company.
This position also offers great added benefits for Field Service Engineers/Technicians:
- Monthly car allowance for car payments
- Gas can be expensed for work related travel
- Overtime Pay is based on the Hours Worked In a Day!
What We Expect of You?
Flexible responsiveness to customers’ production demands which involves working outside normal working hours
You’re a self-starter who will take ownership of meeting the customer’s needs
Ability to work independently
Sales and product promotion/demonstration experience
Familiarity with manufacturing/production or assembly plant working conditions is desirable
Experience servicing Atlas Copco fastening tools, torque theory, and fastening knowledge are strongly preferred
Minimum 2 years’ experience working on pneumatic and DC power tooling in a production environment or equivalent experience
Experience in calibrations and assembly tooling preferred but not required
IT experience with networking or databases preferred but not required
Troubleshooting experience with excellent communication/customer service skills
Microsoft Office suite competence
Ability to handle noisy environments
Must be able to lift and carry up to 40 pounds
Valid driver‘s license
Ability to travel up to 60% locally & 40% nationally
What You Can Expect From Us?
A collaborative, team-focused atmosphere
Ample opportunities for professional development
Immense amount of resources available to assist in the understanding of our products and services portfolio
Endless amounts of opportunity for internal mobility as part of the Atlas Copco Group
New challenges and opportunities to learn every day
Comprehensive onboarding and training program
Competitive, performance based compensation plan
Excellent benefits package including 401(k) match, paid travel expenses, and vehicle allowance
A rewarding, forward-thinking company culture with excellent company benefits – Check for yourself! We're ready for you
Passionate people create exceptional things
Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more. We´re everywhere!
Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow. Here, your ideas are embraced, and you never stop learning.
Interested in being part of our team? Join us on our journey for a better tomorrow.
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