Financial Representative Job at PREVEA HEALTH
This position is full-time and will work 40-hours per week.
Go to www.prevea.com/careers to review the full job description and to apply on-line.
Brief Description of Job Responsibilities:
Greets, instructs, directs and schedules patients and visitors in an engaging and positive manner. Serves as a liaison between patient and medical staff. Makes a positive first impression on any person utilizing Prevea Health services, whether on the phone or in person. Serves as a financial liaison for patients seeking services at the Prevea Ambulatory Surgery Center.
Major Responsibilities:
- Coordinate communication between patients, family members, medical staff, providers and administrative staff-via phone, in person, or through MyPrevea.
- Direct patient inquiries or complaints to appropriate parties.
- Assist patient or caller in directing medical concerns; receive and route messages to appropriate staff.
- Obtain and confirm accurate demographic and insurance/coverage information;
- Obtains needed signatures, financial information and payment arrangements with patients when insurance coverage is not available or when large deductibles or co-pays are expected.
- Assist patient or caller with financial questions regarding policies, insurances, payments or other financial needs.
- Attend meetings as required and follow the policies and procedures of the organization.
Education/Experience/Certifications:
- High School Diploma or GED required
- Minimum 3-5 years of experience in customer service, insurance and/or healthcare setting preferred
- Proficient interpersonal, telephone and computer skills
Go to www.prevea.com/careers to review the full job description and to apply on-line.
Job Type: Full-time
Pay: From $17.35 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Experience:
- customer service, insurance or healthcare: 3 years (Preferred)
Work Location: One location
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