Food Server - Embassy Suites San Antonio Landmark Job at Zachry Hospitality
Job Title: Food Server - Embassy Suites San Antonio Landmark
Site/Location: Embassy Landmark
City/State: San Antonio, TX, US
Date: Jan 7, 2023
Job Description:
About Us
At the
Embassy Suites San Antonio Landmark we are passionate about hospitality and excellent customer service. Our hotel surrounds itself with team members who share that same passion. We take care of our guests and team members as family, within a culture of service where
we do the right thing because it is the right thing to do. Our core values are at the center of every decision we make:
Every Person Matters
Together We Can Do Great Things
This Is More Than a Job
Benefits
Benefits for Part-time team members include:
- Fidelity 401K retirement plan with employer matching up to 6%
- Hilton Hotel Travel Discount Program
- Paid Time Off (PTO)
- Team Member Assistance Program
Job Purpose
The Food Server is responsible for maintaining the buffet station during the evening reception, while providing a friendly, outgoing demeanor needed to impact overall lunch/ dinner experience. The Food Server will be responsible for setting and clearing restaurant tables; stocking all service stations and provide table service to ensure total guest satisfaction.
Essential Functions
- Greets the guests and respond to requests in a friendly and courteous manner.
- Quickly clear dirty table settings and prepare table for resetting.
- Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments. Wipe down booths and chairs, move tables and chairs, and clean floors as necessary.
- Check station before, during and after shift for proper set-up and cleanliness.
- Observe and ask guests about their needs and levels of satisfaction with the food or service; describe and/or answer questions for guests about menu items, the buffet, daily specials, etc.; talk with guests in order to create a friendly atmosphere and respond to their questions about attractions or other information in the area.
- Verbally communicates, in a calm, positive demeanor with the kitchen, service, beverage, convention services, and engineering staff, as well as the guest host to ensure timely execution of events, quality service, and adherence to all applicable federal, state, local safety and health regulations and corporate standards.
- Explains any specials and/or restaurant promotions for guest awareness.
- Replenishes beverages as necessary and check with guest for overall satisfaction.
- Other duties as assigned.
Requirements
Food Handler's Certificate
TABC Certificate
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