Front Desk Administrator Job at RIGHT CARE DENTAL
RIGHT CARE DENTAL Miami, FL 33155
Job Description
Summary: Front Desk coordinator needs to ensure that patient’s appointments are appropriately scheduled, rescheduled, or canceled, depending on the needs of the patients and the doctors. The front desk coordinator responsibilities include entering patient information onto our data system, answering patient’s questions, keeping schedule up to date, understand ledger of each patient, Organize and maintain patient waiting area clean and disinfected. Ultimately a front desk coordinator will perform all duties in a manner that ensures the efficient running of the dental practice.
- Greet Patients
- Register new patients according to established office protocols
- Assist patients to complete all necessary forms and documentation
- Verify and update patient information
- Inform patients of dental office procedures and policy
- Move patients through appointments as scheduled
- Enter all relevant patient information into the data system
- Maintain and manage patient records in compliance with privacy and security regulations
- Answer and manage incoming calls
- Respond and comply to requests for information
- Schedule patient appointments
- Confirm upcoming appointments and recalls according to office protocol
- Check daily appointment schedule
- Arrange patient route slips for next day appointments
- Fill In cancellations and no shows with our waiting list
- Organize referrals and medical clearances
- Dispatch lab work appropriately
- Collect and receipt payments from patients at the time of treatment
- Inform patients of financial treatment plan options
- Arrange payment schedule with patients
- Prepare and mail billing statements
- Update patient education materials
- Maintain a professional reception area
- Safeguard patient privacy and confidentiality
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education: High School Diploma or GED required.
- Focus on customer service.
- Ability to communicate with others in a professional manner.
- Attention to detail.
- Experience in a dental practice with knowledge of dental procedures and dental front desk is preferred; training or education in these areas will be considered. Preferred 1 year of dental experience.
- Motivating team player and leader.
- Proficient in basic computer applications with the ability to learn new software.
The above statements are intended to describe the general nature and level of work being performed by the person assigned to this job. They are not intended to be an exhaustive list of responsibilities, duties and skills required of the Team Member so classified. This job description is subject to change depending on the business needs.
o Job Type: Full-time
o Salary: $14.00 to $17.00 /hour
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