Front Desk Agent Job at Burn Boot Camp Newton
Burn Boot Camp Newton Newton, MA 02461
Position: Front Desk Associate (Burn Ambassador)
BURN BOOT CAMP CULTURE
Our mission at Burn Boot Camp is to inspire, empower, and transform lives through community-based fitness.
We are a dynamic community whose commitment to each other and the mission is one of a kind. We believe hard work is energizing, problem solving is exciting, and competition is inspiring. Our resourceful, urgent, and innovative attitude creates a fast-paced environment where ideas are encouraged, decision making is promoted, and saying “yes!” to uncharted territory is an everyday practice. We aim to inspire, empower, and transform lives through community-based fitness.
POSITION DESCRIPTION
Burn Ambassadors play a critical role at Burn Boot Camp as the first contact with our new and current members both in person and on social media. We are looking for enthusiastic individuals who can deliver an exceptional experience to all our members and uphold Burn Boot Camp's high standards.
Accountability
- Member Experience
- Facility Management
- Sales and Marketing Execution
- Merchandising
- Member Communications
QUALIFICATIONS
Ideal candidate is -
- A problem solver
- Able to identify areas to improve processes, simplify, and become more efficient
- Highly organized
- Detailed
- Focused on delivering great member service every day during every camp
- Strong user of Google Drive, especially Google Sheet
- Strong verbal and written communication skills
- Strong interpersonal and customer service skills
- Confident in sales or able to learn a simple sales process
- Able to prioritize multiple deliverables, work under pressure, and meet deadlines
- Able to capture content for social media and has a solid understanding of social media
Job Type: Part-time
Pay: $15.00 - $18.00 per hour
Benefits:
- Membership discount
- Retail/ Nutrition Discount
- Flexible schedule
Schedule:
- Morning Shift- 5:00AM-10:45AM
- Evening shift- 3:45PM-7:45PM
- Monday to Friday
- Weekend availability
Experience:
- Customer service: 1 year (Preferred)
Job Type: Part-time
Pay: $15.00 - $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: In person
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