Front Desk Agent Job at Sleep Inn Provo
Objective:
Enhance quality assurance standards, promote safety awareness, and enhance the guest experience by having a wiling, urgent, and can-do attitude. Additionally, be a productive member of the hotel team by communicating with supervisors and co-workers effectively. Most importantly, enhance the guest experience by making a positive contribution to the position, the team, and to the hotel.
Principal Roles and Responsibilities:
· Full Uniform and professional appearance at all times
· Responsible for Front Desk Cash at all times during shift
· Go above and beyond to create a great check-in and check-out guest experience
· Complete all tasks on Front Desk Shift Checklists
· Complete all brand required trainings
· Maintain Cleanliness and Organization of lobby area at all times
· Maintain Cleanliness and organization of the front desk and back office areas
· Detailed communication throughout all departments
· Any other duties and tasks as assigned by management
Physical Requirements:
· Carry, lift, push, pull, move, items weighing up to 50 pounds on your own. Heavier items will be a team lift.
· Frequent bending, stooping, kneeling, climbing, standing, crawling, and moving about the facility.
Job Types: Part-time, Full-time
Pay: From $12.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Night shift
- Weekend availability
Ability to commute/relocate:
- Provo, UT 84606: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
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