Front Desk Agent Job at University of Michigan
University of Michigan Ann Arbor, MI 48109
How to Apply
A cover letter and three references are required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in and outline your skills and experience that directly relate to this position.
Summary
The Rackham Graduate School is looking for two friendly and professional Customer Service representative to serve as the first point of contact at the front desks of multi-department suites within the Rackham building. This position answers the front desk telephone, greets visitors in a welcoming manner, and directs guests to the appropriate people in the Rackham building or other campus resources. In addition, this position will assist various offices with day-to-day administrative tasks as assigned.
This position is available from mid-June through the end of August and we are seeking applicants who are available for the entire employment period.
This position will be in-person 5 days per week, from 8:30 am to 5:00 pm.
Responsibilities*
- Greet and welcome in-person guests
- Answer general questions and concerns
- Answer all incoming calls
- Direct visitors and calls to the appropriate staff member for handling or take messages
- Keep the front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
- Additional tasks as assigned to support various Graduate School offices
Required Qualifications*
- Familiarity with office machines (e.g. fax, printer etc.)
- Knowledge of Google applications (email. calendars, docs, sheets, forms, drive, etc) and MS Office
- Strong communication and people skills
- Good organizational and multitasking abilities
- Problem-solving skills
- Customer service experience
- Availability through the entire employment period
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.
Job Opening ID
234523
Working Title
Front Desk Customer Service Representatives - Summer
Job Title
CLERK B (TEMP)
Work Location
Ann Arbor Campus
Ann Arbor, MI
Full/Part Time
Full-Time
Regular/Temporary
Temporary
FLSA Status
Nonexempt
Organizational Group
Rackham Grad School
Department
Rackham Business Services
Posting Begin/End Date
5/15/2023 - 5/29/2023
Salary
$18.00 - $18.00
Career Interest
Temporary Job Opening
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