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https://motushealth.com/front-desk-manager/

Motus Health – Front Desk Office Coordinator Job Description

This position will often times be the first contact a new patient has with our office, and as such, it is vital that you are friendly, knowledgeable, and professional.

We are a young, high energy group of individuals trying to change the world in regards to health. We love helping people get over serious health issues keeping a super fun and enjoyable place to work at the same time! We are a team, and we need someone who wants to join our mission and have fun at the same time.

Core Values:

Excellence:

Every detail matters because every person matters. We will bring our absolute best to every situation. Every. Single. Day. Our patients desperately need higher quality care than what they can receive elsewhere, so we will become better for them.

Integrity:

What we do when no one is watching is what defines us. We do the right thing simply because it is the right thing to do. Always. Our patients must be able to trust us, as we must be able to trust each other. Therefore, honesty and integrity is paramount to every decision we make.

Love:

We are nothing without Love. Our office will always be a place of warmth, hope, and peace when people walk through our doors.We will always provide a friendly smile, a warm hug, or a shoulder to cry on when they need it. Without genuine love, compassion, and empathy for people; nothing else matters.

Job Duties:

• Patient Flow - The primary role of this job is to understand the flow of the office and coordinate where patients need to go, as well as keep the flow of the office smooth and wait times down.
• Therapies - The secondary role of this job is greeting patients when they walk in and helping them move from station to station in the office. As well as setting up and treating patients with various therapies we do in the office.

• Contour Light - Another role of this job will be setting up and treating patients on our Contour Light
• Phones/reception - Answering phones whenever not in direct care of another patient in the office.
• Scheduling/Administration - Being able to move patient appointments, process payments, and handle basic administrative tasks.
• Office Tours / Seminars – Be able to give tours of the office and do a brief introduction to new patient seminars and consultations.
• Doctor's notes - Assisting with checking patients in to our EHR system and helping with daily notes with the doctors.
• Typical Hours – Exact hours will vary week to week, but standard hours will be as follows:
• Monday - Thursday: 8:30am to 7:00pm
• Friday: 8:30am to 2:30pm

Job Type: Full-time

Pay: $31,200.00 - $40,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Paid time off
• Retirement plan

Schedule:

• 10 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 2 years (Preferred)
• Medical terminology: 2 years (Preferred)
• Computer skills: 2 years (Preferred)
• Front desk: 2 years (Preferred)

Work Location: One location

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