Pay: $16.99/hr

City Experiences is seeking a Front Desk Clerk for our General Admin operation in San Francisco, CA.

About You:

This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.

About the Opportunity:

The Front Desk Clerk is responsible for the day-to-day tasks of the front desk. Being the first contact to our employees and our guests aboard the Ferry Boat Santa Rosa. Maintain, restock, and reorder supplies as needed.

Essential Duties & Responsibilities:

• Prepare and make coffee, put out snacks in the Galley twice daily. Keep a list and inventory of snacks and coffee for re-ordering you will restock the coffee bar with supplies in the Pub and put out snacks twice a day and perinatally check to see if more coffee is needed to be made.
• Greet Guest(s) Public access area, Tours. Maintain Sign in Sheets, Issue guest, one day parking passes. As guest stop by for a tour of the vessel you will be the tour guild to escort them in the public spaces onboard ship.
• Accept Deliveries and e-mail or Teams the individuals of the arrival of their delivery. You will be responsible for checking all delivery’s being dropped off including the U.S. Postal Service, UPS, Fed Ex, DHL, etc..
• Lost and Found agent.
• U.S. Postal mail delivery acceptance and sorting individual mail to the assign mail boxes in the Mail Room. You will maintain the inventory of the office supplies and maintain the postage meter in the mail room.
• Office supplies inventory creating an order list of needs i.e. paper, envelopes, post-it-notes etc.
• U.S. Postage meter maintenance/ Add funds to account and fill and maintain the mail machine supplies.
• Additional job duties as assigned.

Requirements & Qualifications:

• Strong analytical and problem-solving skills
• Strong organizational skills
• Team player and have ability to work independently, self-motivating
• Excellent written and verbal communication skills, including ability to interact effectively with all levels throughout Company organization
• High School Diploma or equivalent
• Ability to maintain sensitive and confidential information
• Energetic and enthusiastic personality is essential
• Must be able to convey written and verbal information effectively to guests and coworkers.
• Must possess a service orientation – actively looking for ways to help others.
• Basic computer skills required.
• Highly efficient team player, with the ability to work independently in a fast-paced, fluid environment.
• Be process and quality-oriented, with sharp attention to detail.
• Ability to lift boxes and packages of 20lbs and walk up and downstairs

About Us:

City Experiences’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

The RESPECT Service System embodies City Experiences’ mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment against any applicants or employees based upon their race, color, religion, national origin, sex, age, sexual orientation, gender identity or expression, mental or physical disability, status as a protected veteran, or other characteristics prohibited by applicable law.

Additionally, we encourage all qualified applicants including those with past arrest or conviction records to apply. The Company participates in the E-Verify program in certain locations.

We encourage qualified applicants with arrest and conviction records to apply.