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Front Desk Manager Job at Masterpiece Smiles & TMJ Sleep Therapy Centre of St. Louis

Masterpiece Smiles & TMJ Sleep Therapy Centre of St. Louis Ellisville, MO 63011

$19 - $23 an hour

Are you ready to take your career to the next level? Does joining a team of elite members sound exciting? Do you want to expand into the evolving world of TMJ and sleep therapy?

Masterpiece Smiles in Ellisville is looking for a full time or part time highly skilled, motivated individual to join our team of experts. Monday-Thursday office currently.

The Front Desk Treatment Coordinator is responsible for performing all functions of the front office as they relate to developing, coordinating and maintaining a productive schedule.

Treatment Coordinator tasks:

  • Manage the schedule according to appointment scheduling guidelines to ensure all hours are scheduled efficiently and to daily goal.
  • Confirm appointments
  • Organize and maintain continuing care system to ensure a 95% compliance rate.
  • Follow-up on overdue continuing care patients.
  • Responsible for providing financial arrangement and treatment presentation for diagnosed treatment.
  • Responsible for collecting “time-of service” fees. Provide receipts, walk out statements or super bills for each patient. Accurately record all financial transactions.
  • Be sure that the front desk is covered at all times.
  • Responsible for presenting treatment plans to patients.
  • Ensure that the patient waiting room is stocked and tidy.
  • Check and handle the office email
  • Follow up on unscheduled treatment
  • Insurance/patient aging

Preferred Candidates will have:

  • Superior communication and customer service skills
  • Prior knowledge of dental verification and billing.
  • Advanced telephone etiquette
  • Dental treatment planning knowledge
  • Knowledge of insurance codes and billing
  • Must be customer oriented, flexible, driven, and able to work at a fast pace alongside a highly motivated team.

Integrity, reliability, and honesty are a must as our practice provides high-end, patient focused dentistry.

Job Type: Full-time

Pay: $19.00 - $23.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • On-the-job training
  • Paid sick time
  • Paid time off
  • Retirement plan
  • Uniform allowance

Healthcare setting:

  • Dental office

Schedule:

  • Day shift
  • No weekends

Experience:

  • Dental office: 1 year (Preferred)

Work Location: In person




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