Front Desk Manager Job at Pacific Sports Rehab
Pacific Sports Rehab Mountlake Terrace, WA 98043
We are a new, quickly growing clinic and business looking for an experienced Front Desk Manager to join our team. You wiill be responsible for greeting and scheduling patients, answering phones and faxes, verifying insurance and working with insurance companies for authorization, and ensuring that all guests have a positive experience. The candidate will also be responsible handling customer inquiries, directing complaints, taking payments, and maintaining accurate electronic records. This is an excellent opportunity for a motivated individual with strong organizational and interpersonal skills with upward mobility in a growing new business.
We believe that it is important to enjoy the work that you're doing to help cultivate a fun and healthy working environment that employees and patients can both enjoy. Only apply if you are interested in having a good time at work.
Responsibilities:
- Greet customers and visitors in a professional manner.
- Answer telephone calls and respond to inquiries in a timely manner.
- Maintain records of customer interactions and transactions.
- Provide information about the company's services, products, and policies.
- Manage customer accounts and update customer information as needed.
- Monitor front desk operations to ensure compliance with company policies and procedures.
- Ensure that all customer issues are addressed in a timely manner.
As we are a new clinic, we are in the process of sorting our heath insurance, 401k/retirement plans, but anticipate this being offered either in cash form as a stipend or as a clinic for all employees
Job Type: Full-time
Pay: $19.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Mountlake Terrace, WA 98043: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Microsoft Office: 1 year (Preferred)
- Health Care: 1 year (Preferred)
Work Location: In person
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