Front Desk Receptionist Job at Panhandle Pediatric Dentistry
Panhandle Pediatric Dentistry Niceville, FL 32578
From $16 an hour
We're looking for friendly and outgoing professional to join our growing dental team! Our Front Desk Receptionist plays an important role at our company by greeting patients with a smile and creating a welcoming environment. We are looking for individuals who are capable of working in a high-volume pediatric dental practice while providing the highest level of customer service, exhibit multi-tasking abilities, adhere to time management skills, and maintain strong positive relationships with patients and staff.
Responsibilities:
- Treats patients, staff and visitors with courtesy, sensitivity, and respect.
- Excellent communication skills and problem-solving abilities.
- Adheres to clinical schedules and notifies clinical staff of patient arrival.
- Resolve patient request, questions and complaints frequently requiring analysis of situations to determine best use of resources.
- Build and maintain business relationships with patient by providing prompt and accurate service which will promote patient loyalty.
- Collects and verifies appropriate patient demographic and insurance information.
- Completes any patient paperwork required for appointment.
- Verifying all information within patient electronic health records is current.
- Prints visit summaries, collect patient’s payments and posts to accounts.
- Reviews patient’s financial responsibilities regarding non-covered services.
- Schedules return appointments are indicated by clinical team.
- Maintains patient confidentiality.
- Adheres to policies and procedures.
- Participates in cross training activities.
- Adheres to the company dress code and maintains a professional appearance.
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Healthcare setting:
- Clinic
- Dental office
- Private practice
Schedule:
- Day shift
- Monday to Friday
- No weekends
Education:
- High school or equivalent (Required)
Experience:
- Dental or Medical office: 1 year (Required)
Work Location: In person
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