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Front Desk Sales Job at Elements Massage

Elements Massage Franklin, TN 37067

Overview:

If you’re looking for a retail sales associate job where you can positively change the lives of clients in a meaningful way, then look no further!


Retail Sales Associates enjoy the following perks:
  • Starting at $16 depending on experience
  • A complimentary monthly massage at the studio
  • Bonuses for wellness plan sales

Here's what we are looking for:
  • Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
  • The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
  • The right candidate can turn every incident of client criticism to a story of great customer service. Qualifications:
  • Prior retail sales experience preferred; selling memberships or services in‐person to potential clients.
  • Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
  • Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‐to‐learn computer programs.
  • Driven to create the best work environment for the employees and the best experiences for the client.
Responsibilities:
  • Duties The Wellness Membership Advisor (WMA) creates an exceptional experience for every client every time they enter the studio
  • Informing all clients about the benefits of the Elements Massage Wellness Program, a no-hassle membership plan
  • Following our proven sales process to enroll clients into the Elements Massage Wellness Program
  • Being the first and final face of hospitality, whether on the phone or in the studio
  • Ensuring the client appointment paperwork and payment process is brief, painless, and accurate
  • Working as a team with our Managers and Massage Therapists to create an environment where clients are the center of the world
  • Attending local marketing events, promoting Elements Massage, and engaging in cross-marketing activities with partners
  • Maintain a clean, sanitary work environment
  • Assist with routine studio duties, as required
Qualifications:
  • One year retail sales experience preferred, selling memberships or services in-person to potential clients
  • Customer Service in a spa-like or similar environment is preferred, providing experiences that distinguish their value with attention, hospitality, and execution
  • Familiarity with modern office tools and systems, to include scheduling and payment processing
Benefits: - Pay starts at $16/hour, depending on experience - Bonus for every Wellness Membership sold - Commission on gift cards sold - 401(k) with employer match - A complimentary monthly massage at the studio Legal Disclaimer: Each Elements Massage® studio is independently owned and operated. Franchise owners (or their designated hiring managers) are solely responsible for all employment and personnel decisions and matters regarding their independently owned and operated studios, including hiring, direction, training, supervision, discipline, discharge, compensation (e.g., wage practices and tax withholding and reporting requirements), and termination of employment. Elements Therapeutic Massage, LLC (ETM) is not involved in, and is not responsible for, employment and personnel matters and decisions made by any franchise owner. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Benefits vary by independently owned and operated Elements Massage® studios. Elements Massage® and Elements Massage + design are registered trademarks owned by ETM.



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