FRONT OFFICE SUPERVISOR - HYATT REGENCY PHOENIX Job at Hyatt Regency Phoenix
Summary
Starts at 19.50/hour
The Hotel
Located across the street from the Phoenix Convention Center, Hyatt Regency Phoenix places downtown Phoenix at your feet. We offer 693 reimagined rooms or suites, offering a new modern residential design and oversized windows viewing the surrounding mountains and cityscape.
The Role
Front Desk Supervisors possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing
Front Desk Supervisors lead the agents whom are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires.
The Benefits & Perks
Discounted employee meals in our employee dining hall
Discounted & Complimentary Hotel Room Nights
Medical Dental and Vision Insurance (Full-time colleagues)
Retirement savings plan
Excellent training and professional development
Opportunities to work around the world with Hyatt Hotels and Resorts
Tuition/Wellness reimbursement, up to $1,000 a year!
Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Qualifications
- Ability to handle guests in a professional manner
- Ability to stand for long periods of time.
- Experience and a thorough understanding of Front Office operations. 6 Months of Front Desk experience mandatory.
- Must be able to work a flexible schedule of weekends, holidays, and relief shifts for night audit. Preferred shift would be open availability or the afternoon shift 3pm – 11pm.
About The Hiring Process
We are excited that you have chosen to express interest in joining Hyatt Hotels and Resorts. We will be sure to take a look at your application and get back to you within a week of your submission. Thank you for your patience while we do so.
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