The Office Attendant is responsible for the professional and efficient managing of residents, staff, visitors, telephone calls and messages, as well as a variety of secretarial duties that support the departmental management.

Who are we?

Ascentria Care Alliance is a nonprofit organization that has spent the past 150 years helping people in need. We empower people of all backgrounds to rise together and reach beyond life’s challenges by building stronger communities and helping people move forward together.

Responsibilities:

• Answer phones and transfer calls to appropriate party after screening process; record and distribute messages to appropriate individual.
• Greet visitors; direct them to sign in the guest book, assist individual in reaching desired destination. If necessary, engage visitor in screening process to ensure visit is anticipated by staff or resident. Monitor all those entering and exiting the building.
• Provide secretarial support to all departments.
• Respond appropriately to any emergency alarms by contacting staff and emergency personnel and responsible for notifying family, when appropriate.
• Conduct security rounds of the building at appropriate times.
• Complete and submit all maintenance repair requests by residents during each shift.
• Maintain clean and organized work station.
• Sort and distribute incoming mail to appropriate departments.
• Direct all inquiries to the person responsible for the issue in question.

Qualifications:

• High School Diploma or equivalent required.
• Strong interpersonal skills and ability to respond in a busy work environment.
• Basic computer skills and proficient in Microsoft Office.
• Must be able to use office equipment and supplies.
• Ability to read, write, and communicate effectively in English.
• Must follow facility and organizational policies and procedures.
• Must be able to relate to and work with ill, disabled, elderly, emotionally upset people within the facility.
• Ability to work within the mission of the organization, “We are called to strengthen communities by empowering people to respond to life’s challenges”.
• Willingness and ability to work various shifts, including third shift if needed (12:00 AM – 8:00 AM)

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Ascentria we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Company Benefits

• Medical
• Dental
• Vision
• FSA and dependent care account
• 3 Weeks PTO and 9 Holidays!
• Tuition Assistance
• And many more!

Ascentria Care Alliance celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, physical or mental disability, genetic information, pregnancy, status as a veteran, sexual orientation, gender expression or identity, or any other legally-protected category. Candidates who identify as BIPOC, multilingual or have lived experience with immigration or human services are encouraged to apply.