Are you ready to grow your dream career while making others' vacation dreams come true?

Hyatt Vacation Club is a world premier organization for Vacation Ownership with resorts at destinations around the globe. This is Full-Time Seasonal position that can lead to a permanent position.

POSITION SUMMARY

Meet and greet guests as they arrive for scheduled sales presentations or stop by the sales gallery for general information. Ensures that all guests are comfortable and offers refreshments to guests as they wait for sales presentations. Assign guests to proper Sales Executive and track and update reports regarding line rotation. Award premiums (gifts) to guests upon completion of sales presentation and track premium delivery in computer system. Ensure that the common areas in the gallery are neat, clean and stocked with various hospitality items.Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested.

Child Care Facilities Safety:

Follows company policy and procedure for working with children (e.g., use of waiver forms).
Observes activity in the child-care facility and responds appropriately in accordance with local operating procedure in the event of an emergency.
Aware of situations where children are not able to safely participate in an activity and inform supervisor/manager.
Provides assistance to injured child until the arrival of emergency medical services.
Promotes the rules and regulations of the child-care facility intended for the safety and welfare of children.
Completes any certifications/training required by law.

Child Care Equipment and Supplies:Cleans and maintains equipment and supplies.

Communication:

Speak to guests and co-workers using clear, appropriate and professional language.
Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.

Computer Skills:

Use computer systems and software packages to input, access, modify, store, or output information.
Enter and retrieve data from computer systems using a keyboard, mouse or trackball.

Working with Others:

Support all co-workers and treat them with dignity and respect.
Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.

Physical Tasks:

Enter and locate work-related information using computers and/or point of sale systems.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Policies and Procedures:

Maintain confidentiality of proprietary materials and information.
Follow company and department policies and procedures.
Protect the privacy and security of guests and coworkers.
Attend meetings as required by Supervisors. Perform other reasonable job duties as requested.

Education:

High school diploma/G.E.D. equivalent.

Related Work Experience:

Six months of related work experience.

Supervisory Experience:

No supervisory experience is required.

Hyatt Vacation Club is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Job Type: Full-time

Pay: $19.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Weekend availability

Ability to commute/relocate:

• Escondido, CA 92026: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Can you work weekends?

Education:

• High school or equivalent (Required)

Experience:

• Childcare: 1 year (Required)

Shift availability:

• Day Shift (Preferred)

Work Location: One location

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