Insomnia Cookies is actively hiring for a Store Operations Manager (GM) for our USC store located at 602 W Stadium Ave West Lafayette, IN 47906, and we are seeking hospitality focused individuals looking to join a fun, entrepreneurial and rapidly growing company in a role that offers great training & mentorship, professional growth/quick advancement opportunities and achievable sales success!

Comp & Sweet Position Perks:

· a competitive base + monthly bonus compensation package.

· a $50.00 per month cellphone data plan stipend.

· Cookie Jar internal stock earnings.

· excellent comprehensive benefits coverage that includes medical, dental, vision & pet insurance plans.

· 401K with contribution match.

· 2 weeks paid vacation, 2 Insomnia Personal Days of Wellness paid, paid sick leave.

· Enrollment in our Cookie College learning/training platform.

· free cookies, awesome swag and so much more!

Job Duties & Position Focus:

· Hire, coach and develop a diverse part-time hourly staff that includes Shift Leaders, Cookie Crew and Delivery Drivers.

· Lead service components including stellar food quality, engaging customer service, employee friendliness, and store cleanliness, through the team.

· Establish a strong culture of excellence that prioritizes cookie quality, customer service, and sales performance, while also supporting personal growth and opportunity for all team members.

· Manage and audit inventory to maintain proper controls.

· Create and execute fun, local marketing drops.

· Create and drive in-store recognition programs/contests.

What we seek:

· 3+ years of management/leadership experience in a restaurant or retail establishment

· Availability to work 2-3 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)

· Benevolent leadership style with a player-coach mentality when it comes to day-to-day management of the business

· An innate sense of true hospitality and ability to deliver exceptional customer service to all of our guests

· A solid technical acumen regarding restaurant/retail business software, proficiency with MS Outlook, Excel, MS Teams and prior experience hiring employees using an Applicant Tracking System

· Familiarity with using commercial convection ovens - a plus

Job Type: Full-time

Pay: $43,720.40 - $55,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 3 years

Physical setting:

• Bakery

Restaurant type:

• Bakery

Shift:

• 10 hour shift

Weekly day range:

• Weekend availability

Ability to commute/relocate:

• West Lafayette, IN: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Required)

Work Location: One location

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