GENERAL MANAGER, TOMMY'S BOATS GRAND RAPIDS, MI.

Location: 247 Morrissey Dr NE, Comstock Park, MI 49321

Operational Hours: Monday-Friday (9:00am-6pm) and Saturdays (10am-4pm); Closed Sundays

Status: Full-Time; Salary + Commission; Exempt

COMPANY OVERVIEW

Tommy’s Boats is a Malibu/Axis boat dealership with a sales and rentals department, full-service center, and wake/surf pro shop that strives to provide our customers with the most comprehensive services and a wide range of inventory selections. We are a rapidly growing company with 15+ locations nationwide, including in Arizona, California, Colorado, Florida, Michigan, Nevada, Tennessee, and Texas. When off the clock, our team is surfing, shredding, and soaking up the lake life as much as they can! Our passion for the boating lifestyle creates an enjoyable and relaxing dealership environment while offering a challenging workspace and opportunities to grow within the company. Our mission is to be the number one full-service provider to water sports enthusiasts. For more information, visit our website at www.gettommys.com.

Tommy's Boats Core Values:

• Culture is everything: We are authentic and intentional in the way we work and play. Being stodgy has no place here.
• Stab from the front: We are respectful in the way that we hold one another accountable. No games, no hidden agendas.
• Problem solvers: We value smart people who attack problems head-on and with confidence.
• Resiliency: We thrive on change and growth. We pivot when we need to and re-group quickly.
• Humility reigns: Whether engaging with our teams, customers, or partners, we approach it with the heart of a servant. We are go-givers that believe in creating space for people to grow.

POSITION OVERVIEW

Tommy’s Boats General Manager is responsible for the overall operations and financial performance of all departments associated with the assigned Tommy’s Boats location, as well as employee recruitment and development.

ESSENTIAL DUTIES & RESPONSIBILITIES

Financial

• Work with senior leadership to develop operating and capital budgets and financial metrics
• Develop and implement plans to achieve targets, while monitoring monthly performance.

Operational

• Set high expectations for customer service and operational performance and achieve them
• Develop and implement all business advertising, events, and promotions
• Interface with customers, vendors, and regulatory agencies
• Ensure best practices are being followed for all operational procedures
• Ensure that the business achieves its operating and financial goals
• Uphold all laws, standards and regulations that apply to the businesses
• Maintain a safe work environment

Personnel

• Develop and motivate team members to achieve business and personal development goals
• Generate and nurture talent succession plans to ensure sustained business performance
• Foster a culture consistent with company values, modeling desired behavior in every interaction.
• Document all business processes and assist in training employees on those processes
• Work with Human Resources to develop job descriptions, recruit, interview and hire team members to fill all roles within the organization
• Conduct regular performance reviews to promote employee development and performance accountability

• All other duties as assigned

KNOWLEDGE, SKILLS, & ABILITIES

To perform the job successfully, an individual should demonstrate the following competencies:

• Administration and Management: Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources. Ability to clearly articulate the company vision to employees and managers
• Accounting and Analysis: Ability to read and understand financial statements, create budgets and forecasts and act on the data
• Communication: Ability to interact professionally with colleagues, clients, and company personnel; ability to communicate information clearly and effectively both orally and in writing
• Training: Ability to clearly document company procedures and policies and train staff and employees on these company procedures and policies
• Professional: Ability to interact professionally with customers, vendors, and staff. Ability to think quickly and make professional/knowledgeable decisions

• Organization: Ability to keep documents and tasks organized and prioritized; ability to multitask and stay focused
• Pace: Ability to work in a fast-paced environment
• Flexibility: Ability to work outside of normal operating hours as needed

QUALIFICATIONS

• Education: High School Diploma required; Bachelor's Degree preferred
• Experience: Previous leadership and management experience (3 years+ preferred); Sales background preferred
• Computer Skills: Microsoft Office experience required
• Characteristics: Possess humility, willingness to serve, and the ability to teach. Clearly convey a passion for the business, the customers, and the team members

WORK ENVIRONMENT & PHYSICAL DEMANDS

The work environment and physical demands listed below are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities.

• Work Environment: The noise level in the work environment is quiet to medium loud. Work is done in an office, on a boat, on the dock or in a retail space.
• Physical Demands: While performing the duties of the job, the employee is regularly required to sit for extended periods of time, regularly required to stand and walk. Employee regularly uses hands and fingers to touch, feel, handle. Employee regularly stoops, kneels, bend at the waist, and reaches. Employee is frequently required to speak and hear. Must be able to lift up to 50 pounds on occasion.

COMPANY BENEFITS

Tommy’s Boats employees are our number one asset, and we strive to provide our employees with a countless number of benefits that separate us from any other company. Our full time, year-round employees have the opportunity to benefit from the following:

• Access to medical, vision, health, and life insurance upon first of the month following date of hire
• 401k options, 100% vested in company match from day one in plan
• Generous Paid Time Off (Vacation/Sick/Personal)/Paid Holidays
• Flexible schedule
• Paid Time Off for community service
• Competitive wages
• Discounts on gear
• Boat usage perks
• Opportunities to grow within the company
• Education/Training/Certification reimbursements
• Travel opportunities
• Employee appreciation outings
• Tool reimbursement program

• Casual and FUN work environment

NEXT STEPS

We really appreciate you taking the time to consider us in your job search. To complete your application, please spend 5 to 8 minutes telling us more about yourself using the Predictive Index Behavioral Assessment. Once you complete this required step, we will gladly review your complete application. Please click the following link to complete the assessment: The Predictive Index Assessment