Guest Service Agent Job at Newport Hospitality Group, Inc.
Guest Services Representative/Front Desk Agent
The Hotel Guest Services Representative is responsible for providing and promoting a high level of guest service from reception at the front desk to guest checkout.
The Representative must have a working knowledge of all hospitality services including front office, night audit, and reservations management.
They will work to ensure a 100% level of guest satisfaction by acting as the main point-of-contact for all guest requirements and requests throughout the period of stay.
We seek
highly motivated team members. Our ideal candidates should exude a passion for the hospitality industry that will cultivate an exceptional guest experience. If you are looking for an exciting career with unlimited opportunities to grow, please apply now.
Benefits
- Insurance
- Paid time off
- 401K
- DailyPay: Access your pay when you need it!
- An added plus; If you like to travel, you will receive special team member hotel rates.
Responsibilities:
- Smile and continuously project a helpful attitude.
- Provide the highest quality of service to the customer at all times.
- Stay current on all emergency procedures and acts accordingly.
- Greet and register guests and provide room assignments, accommodating special requests whenever possible, assist in the pre-registration and blocking of reservations.
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