We are looking for a guest services employee who enjoys creating a vibrant patient experience. We give you a very narrowly defined scope of responsibility. Your goals and tasks are clearly communicated. Ample space and time are provided for you to do your job well, which means you have a lot of agency in creating the results and work reality you want to see. You’re given the autonomy to take pride in your work and thrive. You’ll have consistent support to put your sharp focus and empathy towards delivering a simple, mindful visit for each patient every time they come in. You’ll help the patients find the right path to follow the doctor’s treatment plan at their convenience. You’ll get to know some great people. The support we provide to you and each employee includes consideration for helping you develop professionally. When you leave here, we will have done our best to give you what we’ve got in service of your growth. We want you to have skills and perspective that will help you in your next gig. We take great care of our patients. We take great care of our team. We have fun while we do it.

Compensation
· Starting rate of $17.00 per hour or $34,500 per year
· Bonuses range from $2,000 - $6,000 per year, paid out monthly at $160 - $480.
· Employees receive a free membership for weekly chiropractic care valued at $950 per year.

Available Shifts
· Full Shifts Weekdays 9:30a - 7:15p | Weekends 9:50a to 4:15p
· Lunch Break Weekdays 2:15 - 2:45p
· Must be available for 1 weekend day
· Consistent schedule. We work diligently to schedule reasonable time-off requests.

We could be a great match if you are
· Genuine + Authentic
· Empathetic + Mindful + Caring
· Focused
· Lively

Preferred Skills
· Proficient with Google Drive, Google Sheets, and Gmail
· Guest Services experience providing excellent customer service
· Strong communication and interpersonal skills
· Ability to listen and validate patient concerns, then referring those concerns to internal staff for further support

Additional Requirements
· Able to lift up to 50 pounds

About The Company
The Joint Chiropractic was originally founded in 1999 by a Doctor of Chiropractic with a vision to transform the chiropractic industry. This beautifully constructed concept is engineered towards delivering high-quality, routine chiropractic care with profound consideration of utilizing space, funds, and time mindfully. The dynamic features of the concept make wellness healthcare more accessible to more people.

Patients can drop in whenever they prefer (walk-in / no appointments) and receive treatment without stopping to pay on each visit (membership and package pricing). The sharp attention of a chiropractic physician is available at times that accommodate various lifestyles (open nights + weekends). With ~850 nationwide locations that are easy to find and easy to reach, in neighborhood shopping centers where people are likely to be already, The Joint’s HIPAA-compliant, cloud-based database keeps patient files updated in real time, gifting each patient with a fluid experience of consistent care across the country, and throughout the markets where they live and work. Delivering individualized care happens almost automatically as a result of key-tag or phone # check ins. The open-bay treatment area allows doctors and patients to move from table to table rather than from room to room. Finally, pricing structures put the cost anywhere between $10 and $45 per visit.

Being a part of this movement is inherently rewarding.
We’re having too much fun with it. Come join us!

Job Type: Full-time
Salary: $36,000. - $40,000. per year
Benefits: Free chiropractic care
Supplemental pay types: Monthly bonuses totaling $2,000. - $6,000. per year
Application Question(s): Must be 18 years old or older, Are you 18 years old or older?

Job Type: Full-time

Pay: $36,000.00 - $40,000.00 per year

Benefits:

• Employee discount

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

Application Question(s):

• For this job, you must be over the age of 17. Are you 18 years old or older?

Work Location: In person

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